1. Entities and Terminology

1.1 Definitions and Interpretations

For purposes of these Terms of Use, the terms below shall have the meanings assigned to them in this section. These definitions are intended to clarify the relationships among Loadweb, the Platform, Customers, End-Users, Authorized Partners, and third-party service providers.

Loadweb: Also referred to as “the Provider”, “we”, “us”, or “our”, means the technology provider and platform operator that provides, operates, and enables the digital infrastructure, systems, tools, hosting environment, and related services used to create, manage, and operate websites, applications, digital products, domains, email services, and other online services.

The Platform: Also referred to as “the System”, “our System”, or “our Platform”, means the digital infrastructure, software, tools, interfaces, services, hosting environment, AI tools, website builder, application builder, domain-related services, email services, and any other products, features, or services made available by us from time to time.

Services: Means any services, products, tools, features, subscriptions, packages, infrastructure, software, hosting, domain services, email services, AI tools, third-party integrations, or other solutions provided, operated, enabled, or made available through the Platform, including where such Services are made available through an Authorized Partner.

Customer / User: Also referred to as “you”, “your”, “Client”, or “User”, means any individual, company, organization, or other legal entity that accesses, purchases, registers for, manages, or uses the Services.

User Account: Also referred to as “your account”, means the account, workspace, dashboard, or other access environment created for or used by a Customer in connection with the Services. A User Account may include websites, applications, domains, digital cards, mailboxes, hosting services, AI-generated products, content, files, settings, users, permissions, subscriptions, and any other products or services connected to the account.

End-User: Means any person or entity that accesses, visits, interacts with, purchases from, submits information through, or otherwise uses a website, application, store, digital product, email service, form, page, or other service created, managed, operated, or made available by a Customer through the Platform. An End-User is not necessarily a Customer or direct user of the Platform.

Authorized Partner: Means any individual, company, agency, partner, distributor, reseller, account provider, or other legal entity authorized or permitted by us to make the Platform or Services available to customers under its own brand, a third-party brand, the Loadweb brand, or another approved commercial framework.

Third-Party Providers: Means independent third-party companies, service providers, platforms, infrastructure providers, software providers, payment processors, AI providers, content providers, domain registrars, email providers, hosting providers, analytics providers, or other external entities whose technologies, services, products, tools, or infrastructure may be integrated with, used by, or made available through the Platform.

Domain Registrar / Registration Provider: Means any third-party registrar, registry, registration manager, domain service provider, or other entity involved in the registration, renewal, transfer, management, verification, suspension, or cancellation of domain names made available through or in connection with the Services.

User Content: Means any content, data, information, text, images, videos, files, designs, products, pages, prompts, outputs, logos, trademarks, forms, messages, emails, code, business information, or other materials uploaded, submitted, generated, created, stored, published, transmitted, or managed by a Customer, its authorized users, or its End-Users through the Platform or Services.

1.2 Relationship Between the Parties 

These Terms govern your access to and use of the Platform and Services. Certain commercial aspects of the Services, including pricing, billing, invoices, refunds, payment methods, customer communications, or support arrangements, may be provided or managed through an authorized account provider or other approved commercial framework. Such additional commercial terms apply only to the extent they do not contradict, limit, override, or reduce these Terms or any rights, protections, restrictions, service limitations, suspension rights, intellectual property rights, or limitations of liability granted to us.

2. Registration and Using Our Services

2.1 Informed Consent and Agreement

By creating an account, registering, purchasing, renewing, accessing, or using the Services, and where presented by clicking, marking, or otherwise confirming an acceptance box or button, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and any other platform terms made available to you. If you do not agree to these Terms, you must not register for, access, purchase, renew, or use the Services. 

Upon registration, purchase, access, or use of the Services, you confirm that you are at least 18 years old and have the legal capacity and authority to enter into a binding agreement. If you use the Services on behalf of a company, organization, or other legal entity, you represent that you are authorized to bind that entity to these Terms. Your use of the Platform and Services is governed by these Terms with respect to the Platform, Services, infrastructure, technology, hosting, domains, email services, AI tools, third-party services, and any other products or services made available through the Platform. These Terms are supplemented by other platform terms. In the event of any conflict, these Terms shall prevail with respect to the Platform and Services.

2.2 Communication Preferences and Consent

We may send you service-related communications concerning your account, security, billing, renewals, domains, email services, legal notices, system updates, abuse prevention, and operation of the Services. These communications are necessary for the provision, protection, and administration of the Services and may not be fully opted out of while you maintain an active account or Service. Marketing communications, offers, promotions, product updates, or other non-essential communications may be sent only where permitted by applicable law and may be unsubscribed from through the method provided in the message or through the relevant contact method made available to you. Unsubscribing from marketing communications will not, by itself, affect your ability to use the Services. However, if you block or opt out of essential service communications, you may fail to receive important notices regarding renewals, domains, email services, security, billing, legal matters, or account operation, and you remain responsible for any consequences resulting from your failure to receive or review such notices, subject to applicable law.

2.3 Privacy Policy, Platform Access, and Data Processing

As part of using our Services, you acknowledge that you have reviewed and understood our Privacy Policy, made available on the Platform or through the link provided to you. Our Privacy Policy explains how Personal Information is collected, used, stored, shared, and processed in connection with the Platform and Services.

In order to provide, operate, maintain, secure, monitor, troubleshoot, protect, improve, bill, enforce, and ensure the continuity of the Platform and Services, we may access, collect, store, host, transmit, review, scan, analyze, process, disclose, or otherwise use account information, User Content, End-User data, technical logs, usage data, communications, domain-related data, email-related data, billing records, support interactions, security events, and other information associated with your User Account and Services.

Such access and processing may be carried out where we determine that it is necessary or appropriate for providing the Services, protecting the Platform, preventing fraud, spam, abuse, or security incidents, complying with legal, regulatory, payment processor, domain registrar, registry, or Third-Party Provider requirements, resolving technical issues, preserving backups, maintaining service continuity, or enforcing these Terms.

You acknowledge that, with respect to Personal Information of your End-Users processed through websites, applications, forms, stores, email services, or other Services operated by you, we generally act as a service provider or processor on your behalf, while you remain responsible for providing all required notices, obtaining all required consents, maintaining your own privacy policy, cookie notices, and lawful basis for processing, and ensuring that your End-Users are informed of the processing described in these Terms and in our Privacy Policy.

Processing of such data may also be subject to our Data Processing Addendum, where applicable.

Privacy Policy: www.Loadweb.com/privacy

2.4 Business Use Only and Nature of the Service

It is hereby agreed and declared that, by their nature, the Platform and Services are primarily intended for business, professional, commercial, organizational, or entrepreneurial use, including but not limited to the promotion of a business, provision of services, sale of products, marketing, content publication, online operations, customer engagement, and other commercial or professional purposes.

By registering for, purchasing, accessing, or using the Platform or Services, you represent and undertake that you are acting for business, professional, commercial, organizational, or entrepreneurial purposes, and not primarily for personal, domestic, household, or family purposes, unless you expressly notify the applicable account provider or us otherwise before completing your registration or purchase.

To the maximum extent permitted by applicable law, consumer protection laws or consumer-specific rights may not apply where your use of the Platform or Services is for business, professional, commercial, organizational, or entrepreneurial purposes.

Nothing in this section is intended to exclude, restrict, or waive any mandatory consumer rights that cannot be excluded, restricted, or waived under applicable law.

3. Limitation of Liability

3.1 Disclaimer of Warranties

The Services are provided “as is”, “with all faults”, and “as available”. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, security, compatibility, or uninterrupted operation. We do not guarantee that the Services will meet your needs, expectations, business requirements, legal requirements, devices, systems, browsers, software, or intended use.

Any authorized partner, account provider, distributor, reseller, or third party may offer additional services, support, packages, commercial terms, or commitments to its customers. Unless expressly approved by us in writing, such services, terms, or commitments shall not create any warranty, obligation, liability, or responsibility on our behalf.

3.2 System Modifications

We retain the right to make intermittent alterations to the system's structure, appearance, functionality, tools, and service availability without advance notice. This encompasses modifications to various facets, including but not limited to pages, colors, website structures, application structures, e-commerce tools, modules, layouts, styles, fonts, third-party tools, plugins, AI tools, general design components, hosting infrastructure, domain-related services, email-related services, and more. Clients are not entitled to lodge claims or demands against the Provider arising from these adjustments.

Clients acknowledge that these changes might be implemented for disclosed or undisclosed reasons. Additionally, the Provider holds the prerogative to enact system changes that could influence the visual and functional aspects of clients' websites, applications, digital products, domains, email services, or other Services. It's important to acknowledge that our Platform is a commercial product, and our commitment lies in ensuring optimal platform performance for all clients and authorized partners.

Furthermore, the Provider reserves the authority to suspend, restrict, modify, and/or discontinue Services and system operations, whether internal or provided by a third party, at its sole discretion. Such decisions are made to ensure the overall effectiveness, security, compliance, and sustainability of our Platform. Any additional terms or commitments made outside these Terms shall not limit our rights under this section.

This section applies to changes, modifications, limitations, or discontinuation of the Platform, Services, features, tools, infrastructure, and related functionality. Changes to these Terms of Use are governed by the provisions regarding changes to these Terms, as set forth in these Terms of Use.

3.3 Service Reliability and Limitation of Liability

We do not guarantee that the Services, systems, servers, domains, email services, third-party services, or infrastructure will be uninterrupted, error-free, secure, or free from data loss, downtime, unauthorized access, malfunctions, delays, delivery failures, cyber events, or third-party failures. Every reasonable effort may be made to maintain service continuity, but no specific uptime, service level, support commitment, or performance commitment shall apply unless expressly approved by us in writing. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, business, data, goodwill, opportunity, reputation, or business interruption. Our total aggregate liability for any claim shall not exceed the greater of USD 100 or the amounts actually paid for the affected Services during the twelve months preceding the event giving rise to the claim, except where liability cannot be limited under applicable law.

3.4 Data Exposure

Information, content, websites, applications, pages, forms, products, or other materials that you publish, display, submit for publication, or otherwise make publicly available through the Platform may be accessible to Internet users and may be disseminated through various information channels. Exercise caution when sharing personal information, such as addresses and phone numbers, and when responding to inquiries received through the system. Similar prudence should be exercised in data exchanges as in non-digital communications.

We do not control how End-Users, visitors, search engines, third-party platforms, or other external parties may access, copy, index, share, or use information that you choose to publish or make available through the Services.

4. Intellectual Property and Copyright Ownership

4.1 Ownership and Intellectual Property

The Provider retains complete ownership and exclusive rights over all copyrights and intellectual property associated with the Platform and Services, encompassing software, applications, computer code, design elements, graphic files, textual content, tools, interfaces, templates, layouts, infrastructure, AI tools, system logic, and other materials within the Platform. This extends to elements like software, applications, computer code, design features, graphic materials, textual content, technical components, and related materials within the system.

Unauthorized reproduction, distribution, public display, resale, sublicensing, copying, extraction, reverse engineering, or sharing of these materials with third parties is strictly prohibited without our prior written consent. While using our Services, you acknowledge that this Agreement does not confer upon you any rights, title, or interest in the Services, trademarks, logos, brand features, intellectual property, trade secrets, technology, system infrastructure, or the content of others within the Services.

You also agree not to modify, translate, copy, extract, reverse engineer, or create derivative works of the Services or others' User Content, except where expressly permitted by us. This includes instances where payment is made for using our Services; ownership and intellectual property in the Platform and Services remain with the Provider or its applicable licensors.

Nothing in these Terms shall be interpreted as granting any authorized partner, Customer, or End-User any ownership rights in the Platform or Services beyond the limited right to use the Services in accordance with these Terms.

If you provide us with feedback, suggestions, ideas, requests, comments, or recommendations regarding the Platform or Services, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use, implement, modify, commercialize, and otherwise exploit such feedback without restriction or compensation to you.

4.2 User Content Ownership and Rights

The operation of our Services doesn't imply endorsement of User Content. We don't publish, review, approve, or take liability for User Content accessible via the Services, unless expressly stated otherwise. Your Content and related materials, such as designs, images, videos, text, files, logos, products, business information, prompts, outputs, and other materials, are owned by you or by the party that lawfully owns them.

We do not claim ownership over your User Content. However, in order to provide, operate, maintain, secure, improve, display, publish, host, store, back up, transmit, process, adapt, format, translate, or otherwise make the Services available, we may need to access, upload, copy, process, store, transmit, display, publish, modify, or use your User Content.

By using our Services, you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use your User Content solely for the purpose of providing, operating, maintaining, securing, improving, supporting, and making available the Platform and Services, including through third-party providers, infrastructure providers, hosting providers, email providers, domain providers, AI providers, content delivery networks, and other service providers used in connection with the Services.

You represent and warrant that you have all rights, licenses, permissions, and consents required to upload, submit, generate, publish, transmit, or otherwise use your User Content through the Platform, and that your User Content does not infringe or violate any intellectual property rights, privacy rights, publicity rights, contractual rights, consumer rights, data protection rights, or any applicable law.

You are solely responsible for your User Content, including its legality, accuracy, reliability, appropriateness, ownership, permissions, and compliance with applicable laws and third-party rights. We may remove, restrict, disable, or suspend access to any User Content in accordance with these Terms.

The license granted to us with respect to your User Content ends when such User Content is deleted from the Services, except to the extent copies are retained in backups, logs, archives, legal records, security records, dispute records, or where continued processing is required for legal, compliance, accounting, security, fraud-prevention, or legitimate operational purposes. This does not limit our right to use aggregated, anonymized, or non-identifiable information.

4.3 Attribution Link

The Provider may integrate a text line, logo, badge, attribution notice, or other credit reference into websites, applications, digital products, footers, pages, interfaces, or other areas of the Services, in accordance with the applicable plan, package, service configuration, or branding framework. Such attribution may refer to the Provider, the applicable account provider, or another approved brand, as determined by us or according to the applicable service configuration.

The Provider retains the flexibility to adjust the attribution’s design, size, text, logo, placement, target location, visibility, and manner of display at any time without prior notice.

While the attribution may remain a constant part of the client’s website, application, digital product, or other Service, removal may be feasible through specific paid packages, premium plans, service configurations, or other options made available from time to time. Any changes to the attribution, including its removal, replacement, design, placement, or target location, will be made at the Provider’s discretion, and the client shall have no claim regarding it.

4.4 Template Selection and Usage

The Provider offers clients the privilege of choosing from a diverse range of meticulously designed templates. This curated selection empowers clients to harmonize their website, application, digital product, or online presence with their distinct brand identity. The Provider reserves the right to discontinue specific design templates, which may affect active template users without prior notice.

This includes not only templates but also page layouts, website structures, application structures, comprehensive template design, design sections, visual arrangements, and related design elements. While we strive to provide suitable alternatives, no binding commitment is imposed.

Templates and related design elements are provided for use solely within the Platform and Services. Use of such templates does not grant ownership over the templates, design systems, layouts, or related intellectual property. No party may grant rights in such templates beyond the rights expressly provided by us.

4.5 External Hosting Not Possible

Creating a website, application, store, landing page, digital product, or any other project within the Platform and subsequently hosting it on external servers or outside the Platform's framework is not possible and, in any case, is explicitly prohibited unless expressly permitted by the Provider in writing.

The Services, including the system infrastructure, code, tools, templates, design elements, hosting environment, databases, configurations, and related components, are intended to operate solely within the Platform. Use of the Services does not grant you any right to export, copy, reproduce, self-host, migrate, or operate any part of the Platform or any project created through it outside the Platform, except where such option is expressly made available by the Provider.

Where export, download, or backup tools are made available, they may be used only for the specific content or data that such tools are intended to export. No such tool grants any right to copy, extract, reproduce, self-host, migrate, reverse engineer, or operate the Platform, builder, templates, software, infrastructure, databases, code, configurations, or system logic outside the Platform.

5. Freedom of Expression and Content Management

5.1 General

Preserving the fundamental value of freedom of expression within our Platform while upholding legal, security, and ethical standards is a cornerstone of our system. Nonetheless, you are prohibited from posting, uploading, generating, publishing, distributing, transmitting, linking to, or otherwise making available any content, website, application, store, digital product, service, communication, or material that is unlawful, harmful, abusive, misleading, fraudulent, or inappropriate.

This includes, but is not limited to, content of an explicit sexual nature; threats; defamatory statements; harassment; hate speech; content that incites, encourages, or facilitates criminal or civil offenses; content infringing upon privacy, publicity, consumer, data protection, or intellectual property rights; content that is harmful or offensive to public sentiment; content that constitutes a breach of applicable laws; content involving phishing, impersonation, scams, deceptive activity, fake identities, malware, viruses, spyware, unauthorized access, credential collection, or other harmful code or activity; content involving illegal, counterfeit, stolen, dangerous, regulated, or prohibited products or services; and any content that may expose the Platform, the Provider, users, End-Users, authorized partners, or third parties to legal, security, financial, operational, or reputational risk.

Furthermore, content that lacks proper ownership, license, permission, or legal right of use, as well as content containing any form of computer virus, malicious code, automated abuse, scraping, spam, or harmful technical element, is strictly prohibited.

Content involving child sexual abuse material, sexual exploitation of minors, grooming, trafficking, or any abuse or exploitation of children is strictly prohibited. We may remove, preserve, report, and disclose such content and related account information to law enforcement, child protection organizations, regulators, or other competent authorities where required or permitted by law.

5.2 Provider's Limited Liability

The Provider assumes no liability for the nature or quality of content present within the system, websites, applications, stores, digital products, communications, services, or on any end-user devices where such content is displayed, accessed, transmitted, or used. This includes but is not limited to content reliability, accuracy, legality, credibility, quality, completeness, availability, and potential impact on users' or End-Users' devices, systems, data, business, reputation, or activities.

The Provider disclaims responsibility for any direct or indirect consequences arising from the use, publication, transmission, display, generation, distribution, reliance on, or exposure to such content, including but not limited to damages, inconveniences, losses, claims, disputes, complaints, penalties, legal proceedings, reputational harm, business interruption, data loss, or distress suffered by you, your property, your End-Users, or any third party.

5.3 Public Exposure of Content

Any content you publish, distribute, display, submit for publication, or otherwise make available through the Platform may become accessible to everyone, including End-Users, visitors, search engines, third-party platforms, external services, automated systems, or other public or private information channels.

The Provider cannot foresee or control the responses, reactions, copying, indexing, sharing, reliance, complaints, claims, or other consequences your content may elicit from End-Users, visitors, third parties, or external platforms. As such, the Provider cannot be held accountable for any responses or ensuing consequences resulting from such responses, whether impacting you, your property, your business, your users, your End-Users, or any associated party.

5.4 Content Evaluation and Removal

The Provider retains the right to decline the publication of content if it is believed to violate any of the aforementioned guidelines, these Terms of Use, applicable law, third-party rights, third-party provider requirements, domain registrar requirements, or if it poses potential harm to the Platform, the Provider, any authorized partner, any user, any End-User, or any third party.

The Provider reserves the authority to delete, block, restrict, disable, suspend, or remove such content, website, application, domain, email service, account, or other Service without prior notice or warning.

An authorized partner or account provider may also review, restrict, suspend, or remove content or access in accordance with its own policies and commercial relationship with you. However, any such action or inaction does not limit our independent right to enforce these Terms.

If you have inquiries or require clarification regarding this content-related terms, you may use the privacy, abuse, support, or other contact method made available to you, where such contact method is available.

Where a report, notice, complaint, takedown request, intellectual property claim, illegal-content notice, or regulatory request is received, we may review and act on it in accordance with these Terms, applicable law, and any notice-and-action procedures made available by us. Nothing in this section limits our right to remove, restrict, suspend, or disable content or Services where we believe action is necessary to protect the Platform, users, End-Users, third parties, or legal compliance.

6. Security Measures and Backups

6.1 User Account and Registration

To access and utilize our Services, you may be required to create or use a User Account. During registration, you may be required to establish a secure password and link it with your registered email for accessing our Platform. Maintaining password confidentiality is vital for account security. Regular password updates, around every three months, are advisable. Remember, all activities using your registered account, login credentials, users, permissions, or access methods are your responsibility. Your registered email is key for password recovery and essential communications.

You may also appoint a "Contributor", administrator, team member, or other authorized user to aid site, application, account, or service management. Their actions extend from your own, making you liable for their activity. Exercise caution when selecting Contributors or other authorized users, as their actions affect your duties, content, data, settings, purchases, and use of the Services.

The responsibility of ensuring that external entities do not gain unauthorized access rests with the users. This includes preserving the confidentiality of login details, maintaining secure devices and email accounts, using strong passwords, limiting access permissions, removing unused users, and using additional authentication procedures when available.

6.2 Data Integrity and User Responsibilities

While the Provider prioritizes measures to support data integrity, security, and platform reliability, liability cannot be assumed for any information, content, files, messages, settings, websites, applications, domains, email services, or other data that is deleted, lost, corrupted, modified, exposed, or damaged, including as a result of user action, unauthorized access, malicious activity, third-party failure, technical malfunction, cyber incident, or system disturbance.

It is crucial for users to be vigilant and employ strong data management practices. You are responsible for reviewing your content, account activity, settings, user permissions, integrations, forms, data collection practices, and any information submitted, stored, published, or transmitted through the Services.

6.3 User Permissions Management

Users are reminded to be prudent when assigning system permissions. Making accurate assessments and carefully selecting authorized personnel can minimize security vulnerabilities. A regular review and modification of permissions is essential.

You are responsible for determining who may access, edit, publish, delete, export, manage, purchase, renew, configure, or otherwise control any part of your User Account, website, application, domain, email service, content, or other Service. The Provider shall not be responsible for actions taken by users, Contributors, administrators, team members, employees, contractors, service providers, or any other person who gains access through your account, credentials, permissions, devices, or authorized access methods.

6.4 System Blocking Tools

The system may provide tools allowing users to limit access to certain pages, content, areas, files, forms, applications, stores, or other materials. However, the Provider cannot guarantee absolute security, confidentiality, or prevention of unauthorized access, even when blocking, password protection, permission, privacy, or restriction tools are used.

Users should, therefore, refrain from uploading, storing, transmitting, or publishing critical, highly sensitive, confidential, regulated, or irreplaceable data unless they have independently assessed that the Services are suitable for such use and have taken appropriate legal, technical, and organizational safeguards.

6.5 User Vigilance During Content Management

Users are advised to be alert when uploading, sharing, generating, publishing, importing, exporting, or managing system content. It's essential to utilize available tools wisely and be cautious when handling sensitive information, business information, personal data, customer data, financial information, credentials, private files, or any other information that may create risk if accessed, lost, disclosed, or misused.

You are responsible for ensuring that any content, data, files, integrations, forms, scripts, links, automations, AI prompts, AI outputs, or third-party tools used in connection with your account do not compromise the security, privacy, legality, or proper operation of the Platform, the Services, your End-Users, or any third party.

6.6 Secured Communication Practices

It's important to be cautious while transmitting sensitive data through the system. Secure communication channels should be employed for any confidential interactions.

You are responsible for determining whether the Services are appropriate for transmitting, collecting, storing, or processing any particular type of information, including personal data, payment-related information, health information, legal information, financial information, credentials, or other sensitive data. Unless expressly stated otherwise, the Services are not intended to replace dedicated secure storage, compliance, legal, financial, medical, or regulated data-management systems.

6.7 Keeping Up with Platform Enhancements

Users should always be aware of system updates, notices, changes, and platform enhancements, as they may include important security, operational, legal, or functionality-related improvements.

As the Platform is operated as an online service, system updates and patches may be implemented by the Provider from time to time. To uphold account and platform security, users are responsible for following applicable notices, using current and supported browsers, devices, integrations, and access methods, reviewing changes that may affect their websites, applications, domains, email services, or other Services, and taking any reasonable action requested or recommended for continued secure use.

6.8 User's Role in Backups

Users have the primary responsibility to protect and maintain backups and duplicate copies of their systems, content, data, files, images, videos, text, emails, contacts, products, settings, configurations, and any other materials used, uploaded, stored, generated, or published through the Services.

Before any content or data is uploaded to the system, clients should ensure they have and retain duplicate copies, aiding in data preservation and recovery. Should there be any data loss, deletion, corruption, account restriction, service interruption, system disturbance, user error, cyber incident, or third-party failure, having recent backups considerably facilitates recovery efforts. Regular backup routines are a cornerstone of a resilient data recovery approach.

6.9 Provider's Backup Limitations

The Provider does not hold responsibility for backing up the client's system, websites, applications, content, files, data, emails, contacts, products, settings, configurations, or other materials, unless expressly stated otherwise in writing.

While aiming to deliver a secure and reliable Platform, the onus of initiating, preserving, exporting, downloading, and maintaining necessary backups remains with the client. Any backup, restore, export, version history, recovery, or retention feature that may be made available through the Platform is provided as a convenience only, and the Provider does not guarantee that such feature will be available, complete, current, restorable, uninterrupted, error-free, or suitable for any specific recovery need.

6.10 Regulated and Sensitive Information

Unless expressly approved by us in writing, the Services are not intended for the storage, transmission, collection, or processing of protected health information, medical records, highly regulated financial information, government identification databases, or any other information that would subject us or the Platform to industry-specific legal, security, or compliance obligations. You are solely responsible for determining whether the Services are suitable for the type of information you upload, collect, store, process, or transmit.

6.11 Account Ownership Disputes

If a dispute arises regarding ownership, control, access, billing authority, domain control, website control, or management rights in relation to any User Account, website, application, domain, email service, or other Service, we may, at our sole discretion, request documentation, maintain the existing account status, restrict changes, suspend access, transfer access, or refuse to intervene until the dispute is resolved between the relevant parties. We shall not be liable for any loss, delay, interruption, suspension, or damage arising from such dispute or from any action taken by us in good faith in connection with it.

7. Web Accessibility & Disability Rights

7.1 General

We may take measures and make tools, interfaces, settings, or resources available to support accessibility within the Platform and Services, including for individuals with disabilities. We may also invest time, effort, and technology to improve the accessibility of the Platform, our interfaces, and the tools made available through the Services.

However, we do not guarantee that the Platform, Services, interfaces, tools, templates, third-party components, Customer websites, applications, digital products, or content will fully conform to all accessibility guidelines, standards, or legal requirements in every jurisdiction.

If you encounter any accessibility issues related to the Platform itself, you may share feedback, notes, comments, or suggestions through the accessibility contact method made available to you, where available.

7.2 Responsibilities Regarding Equal Rights for Persons with Disabilities (Service Accessibility Adjustments)

It's essential to recognize your obligations under regulations related to equal rights for individuals with disabilities, specifically concerning service accessibility adjustments. We urge you to acquaint yourself with your country's laws and regulations, including the stipulated timelines and standards for compliance.

Please understand that obligations arising from these regulations in relation to your website, application, store, content, products, services, business, communications, and interactions with End-Users are your sole responsibility, necessitating your adherence.

It's important to note that adapting your website, application, store, content, products, services, or business operations to comply with regulatory requirements is not a service we provide, unless expressly stated otherwise in writing. This consideration applies to all our offerings, including free, trial, and paid services.

7.3 The Accessibility plugin

While our toolkit may include an Accessibility plugin or other accessibility-related tools, it's crucial to acknowledge that their use doesn't guarantee full alignment with your region's accessibility guidelines, laws, or regulations. The decision to conform to your jurisdiction's requirements lies solely with you.

We encourage you to fully comprehend the applicable requirements and determine how best to utilize the Platform's components and tools we offer. Any Accessibility plugin or accessibility-related tool made available through the Platform is provided as a tool only, and does not constitute legal, regulatory, or professional advice, nor a guarantee of compliance.

For any feedback, please contact the accessibility contact method made available to you.

8. End Users on Your Site

8.1 Provider's Non-Involvement

The Provider assumes no responsibility for disputes, disagreements, transactions, communications, claims, requests, purchases, refunds, cancellations, interactions, or any other matters that may transpire between you and your End-Users. The Provider abstains from engaging in or intervening in any such matters, unless required by law or unless we decide otherwise at our sole discretion.

You are solely responsible for your relationship with your End-Users, including any products, services, content, information, offers, communications, payments, refunds, deliveries, warranties, representations, privacy notices, policies, and legal obligations applicable to them.

8.2 Equitable Application of Terms

All terms and conditions stipulated within our system apply to your use of the Platform and Services, including any use, access, activity, content, submission, communication, transaction, or interaction carried out by your End-Users through your website, application, store, digital product, form, page, email service, or other Service.

It is your responsibility to ensure that your End-Users are informed of, and comply with, any terms, notices, policies, restrictions, and legal requirements applicable to their use of your website, application, store, digital product, or other Service. This includes, where applicable, your own terms of use, privacy policy, cookie notice, refund policy, delivery policy, accessibility statement, and any other notices required by law.

As part of your website, application, store, or service administration, you are required to sustain alignment with the terms and conditions provided by our system. This is integral to the proper operation and continued compliance of the Services.

8.3 User Conduct and Responsibilities

You hold responsibility for the conduct, behavior, submissions, communications, transactions, and activity of your End-Users on or through your website, application, store, digital product, email service, form, page, or other Service.

It is incumbent upon you to ensure that your content, business activity, End-User interactions, data collection, products, services, communications, and any use of the Platform align with acceptable standards and do not infringe upon these Terms, applicable law, third-party rights, privacy rights, consumer rights, intellectual property rights, data protection obligations, accessibility obligations, or any other legal or regulatory requirement.

8.4 Information Dissemination

Any content, information, files, messages, orders, forms, personal data, communications, images, uploads, comments, reviews, or other materials submitted by End-Users through your website, application, store, digital product, or other Service shall be considered part of your User Content and your responsibility.

You are responsible for obtaining all rights, permissions, consents, notices, and legal bases required for collecting, receiving, storing, processing, displaying, transmitting, or otherwise using End-User information and submissions through the Platform.

We shall not be responsible for the legality, accuracy, reliability, ownership, permissions, or use of any information or content submitted by your End-Users.

8.5 Protection of End Users' Rights

If End-User activity, content, submissions, communications, transactions, or conduct violates these Terms, applicable law, third-party rights, third-party provider requirements, or creates legal, security, operational, financial, reputational, or technical risk to the Platform, the Provider, users, End-Users, authorized partners, or third parties, we may take any action available under these Terms.

Such action may include deleting, blocking, restricting, disabling, suspending, removing, or terminating access to any content, website, application, store, digital product, form, email service, account, feature, or other Service, without prior notice or warning.

9. Trial Period and Limited Free Usage

9.1 General

We may, at our sole discretion, offer certain Services, features, products, packages, tools, or usage rights on a free, trial, beta, promotional, limited, or non-paid basis.

Any free, trial, beta, promotional, or limited usage may be subject to time limits, feature limits, storage limits, usage limits, AI Credit limits, publishing limits, branding limitations, domain limitations, email limitations, support limitations, or any other technical, commercial, or operational restrictions determined by us from time to time.

We reserve the right, at our sole discretion, to modify, restrict, suspend, discontinue, shorten, extend, replace, or terminate any free, trial, beta, promotional, or limited usage option at any time, whether generally or with respect to a specific account, Service, product, feature, package, country, commercial framework, or user.

Unless expressly stated otherwise, free, trial, beta, promotional, or limited usage does not guarantee continued availability of the same Services, features, pricing, package, capacity, tools, or commercial terms after the trial, promotional, or limited period ends.

Following the end of any free trial, beta, promotional, or limited-use period, continued access to certain Services or features may require purchase, renewal, upgrade, subscription, payment, verification, or compliance with additional requirements made available to you.

You are solely responsible for reviewing the applicable limits, expiration dates, renewal terms, paid upgrade terms, and any other conditions applicable to free, trial, beta, promotional, or limited usage. We shall not be liable for any loss of access, loss of content, loss of data, loss of functionality, service interruption, business interruption, missed opportunity, or other consequence arising from the expiration, modification, restriction, suspension, or termination of any free, trial, beta, promotional, or limited usage.

10. Payment Policy

10.1 General

Our Payment Policy outlines the terms and conditions governing the financial aspects of your engagement with the Platform and Services, including payment obligations, billing procedures, renewal terms, refund limitations, taxes, invoices, payment disputes, and other billing-related matters that may apply to your use of paid Services.

Certain commercial aspects of the Services, including pricing, billing, invoices, refunds, payment methods, customer-facing payment communications, and payment processing, may be handled by us, by the applicable authorized account provider, by a payment processor, or by another authorized billing party, depending on the applicable account, checkout, plan, country, payment method, or commercial framework.

Regardless of which party collects payment, issues invoices, processes refunds, or manages billing communications, your access to and use of the Platform and Services remains subject to these Terms of Use.

10.2 Payment Completion and Billing Procedures

To access and use the Services or products you selected, completion of the full applicable payment is mandatory, unless expressly stated otherwise. If payment is delayed, declined, reversed, disputed, not approved, not settled, not validated, or otherwise not completed through any payment method, including credit card, bank transfer, PayPal, payment processor, authorized account provider, or other billing channel, we may temporarily or permanently halt, restrict, suspend, or terminate the affected Services until the issue is resolved and full payment is received and confirmed.

The effectiveness of any payment method is contingent upon full receipt, approval, validation, settlement, and confirmation of the applicable payment by the relevant payment processor, bank, authorized account provider, or other authorized billing party.

Our billing and payment procedures, or those of the applicable authorized billing party, may provide that active accounts are invoiced, charged, renewed, or billed according to their designated billing cycle, starting from the account creation date, subscription date, purchase date, renewal date, or another applicable billing date. To avoid service disruption, you are responsible for keeping your payment information, billing information, account information, and contact information accurate and up to date wherever such information is required.

10.3 Acknowledgment of Auto-Renewal

To help maintain uninterrupted service continuity and reduce the risk of suspension, expiration, downtime, loss of access, or disruption to important digital assets, certain Paid Services include an automatic renewal mechanism. This may include websites, applications, domains, email services, hosting services, AI tools, subscriptions, Third-Party Services, and other Services where continuity is important for the operation of your account, business, online presence, communications, or related activities.

This means that unless manually disabled by you, where such an option is available, these Paid Services may automatically renew at the conclusion of the existing subscription period. The renewal duration may mirror the original subscription period, unless otherwise stated in the applicable checkout, account interface, plan terms, invoice, or billing terms.

You may disable automatic renewal or cancel future renewals of eligible renewing Services through your User Account, where such option is available, or through the applicable account, billing, or support channel made available to you. To avoid auto-renewal, you must disable the auto-renewal before the renewal process begins, and no later than the timeframe presented in your account, checkout, invoice, or applicable billing terms.

Where required by applicable law, or where otherwise made available by us or by the applicable authorized billing party, the renewal period, renewal price, cancellation method, and other material renewal terms may be disclosed through the checkout, account interface, invoice, billing terms, renewal communication, failed-payment notice, or another available communication method. Unless expressly required by applicable law, or unless expressly stated by us in writing for a specific Service, plan, country, billing framework, or renewal type, we do not undertake to send a separate advance renewal reminder before each renewal.

You are responsible for reviewing your subscription status, renewal settings, renewal dates, renewal prices, cancellation options, payment status, and applicable billing terms through your account or through the billing information made available to you, except to the extent applicable law requires the applicable authorized billing party or us to provide a specific renewal notice or obtain additional consent.

The applicable renewal fee will be determined according to the checkout, account interface, plan terms, invoice, billing terms, applicable renewal terms, and the fee-change provisions set forth in these Terms.

We, the applicable authorized account provider, payment processor, or other authorized billing party may attempt to charge the associated Fees before the renewal date or during the renewal window. If any complications arise during the Fee collection process, we hold the discretion to attempt collection at a later time or to temporarily suspend, restrict, or terminate your User Account, website, domain, email service, AI tools, or other Services.

By consenting to these Terms of Use and procuring a Renewing Paid Service, you acknowledge and accept the automatic renewal procedure described in this section.

Once the auto-renewal process occurs, the new period is valid, and no refunds will be given, except where expressly required by applicable law, expressly stated otherwise in the applicable refund policy, or approved by us or by the applicable authorized billing party.

Without limiting any mandatory rights you may have under applicable law, if you believe that a renewal charge was made in error, or if exceptional circumstances justify review of a recent renewal, you may contact us or the applicable billing or support channel made available to you. Where a request is submitted within forty-eight (48) hours after the renewal charge, we or the applicable authorized billing party may review the request and, at our discretion, approve a refund, credit, cancellation, or other resolution, subject to applicable law, the nature of the Service, third-party costs, domain-related costs, consumed usage, AI Credits, and other non-refundable or non-reversible costs.

AI Credit Packages and certain AI-related services may also be offered on a subscription or recurring basis and, unless expressly stated otherwise at checkout, may automatically renew at the end of each applicable billing cycle. AI Credit Packages are separate from, and may apply independently of, any website, application, or other subscription plan, and are also subject to Section 10.11 of these Terms.

Accordingly, changing, downgrading, canceling, or not renewing your website, application, or other subscription plan does not automatically cancel any separately purchased AI Credit Package or its automatic renewal, including where your website or other plan is free. You must cancel the applicable AI Credit Package separately through your User Account, where available, or through the applicable support or account channel made available to you. Any such cancellation will apply only to future billing cycles and will not entitle you to any refund, credit, reimbursement, or prorated refund for the current billing cycle, unused AI Credits, or AI Credits that expire at the end of the billing cycle, except where expressly required by applicable law.

In relation to the aforementioned, it is important to note that you are fully responsible for ensuring the successful renewal of the Services you utilize. This responsibility applies irrespective of whether such Services are subject to automatic subscription renewals. This includes verifying and ensuring the proper continuation of your Services following the initial subscription period.

Consequently, any discontinuation of Services previously acquired by you, due to factors such as cancellations, non-processing of recurring Fees, failed payment methods, expired payment details, services that are not configured for automatic subscription renewals, failure to renew through the applicable account provider, or failure to review applicable renewal and billing information, falls under your sole responsibility. Any claims arising from the termination of Services or Third-Party Services, regardless of the reason, shall not be directed toward us.

Any failed-payment notice, payment retry notice, suspension notice, or similar communication that may be sent after an attempted charge fails is provided for convenience and does not constitute a condition for the validity of the renewal, billing attempt, suspension, restriction, or termination of the affected Services.

As a specific illustration, we cannot be held liable for any loss or damage incurred in the event of a failure to renew a domain name. This extends to situations where another party purchases the domain as a result of the renewal failure. Please consider this example as part of your understanding of the responsibilities associated with your Service utilization.

10.4 Promotional Discounts

If you've taken advantage of a discount or promotional offer, it's important to be aware that upon the conclusion of the respective discounted or promotional period, your subscription for the relevant Service or Services may automatically renew at the standard applicable Fee, unless expressly stated otherwise in the applicable checkout, account interface, promotional terms, invoice, or billing terms.

This renewal process does not constitute a fee modification where the standard post-promotional price was disclosed at checkout, in the applicable promotional terms, in your account, or in the applicable billing terms. Your purchase signifies your acknowledgment of this process, and you agree not to make any claims for pricing changes or modifications based on such renewal, subject to applicable law.

10.5 Notification of Fee Changes

We reserve the authority to modify our fees, package pricing, renewal pricing, usage rates, service charges, product pricing, and any other applicable charges at our discretion.

Unless expressly stated otherwise in the applicable checkout, account interface, plan terms, invoice, billing terms, or applicable law, automatic renewals and automatic renewal retry attempts for an active renewing subscription will be charged at the then-current renewal price applicable to that subscription, subject to applicable tax adjustments, package changes, usage changes, third-party costs, currency adjustments, discounts, promotional terms, or other applicable billing terms.

A change in our general pricing, package pricing, public pricing, promotional pricing, or current prices for new or returning customers does not necessarily affect an existing active renewing subscription during its automatic renewal or automatic retry process, unless expressly stated otherwise.

However, if a subscription, package, Service, domain-related service, email service, AI Credit Package, or other paid Service is not renewed, is canceled, expires, is suspended for non-payment, is terminated, or otherwise ceases to remain active, and you later choose to manually renew, repurchase, reactivate, upgrade, restore, or purchase the Service again, the applicable price may be the price, package, terms, and billing conditions available at that later time. Such price may be higher or lower than the price previously paid by you.

If a fee increase applies to an active renewing subscription, we, the applicable authorized account provider, payment processor, or other authorized billing party may provide reasonable prior notice where required by applicable law or by the applicable billing framework. If you do not agree to the updated fee, you must cancel or disable renewal of the affected Service before the next billing date. Continued use of the affected Service after the updated fee becomes effective, or manual renewal, repurchase, reactivation, upgrade, restoration, or purchase after the Service has ceased to remain active, constitutes acceptance of the applicable updated fee, subject to applicable law.

10.6 Taxes

In accordance with applicable regulations, unless specifically stated otherwise in writing, all fees do not encompass any relevant taxes, including value-added tax, sales tax, goods and services tax, duties, levies, withholding, or other obligations imposed by tax authorities ("Taxes"). Responsibility for remitting Taxes related to your usage of our Services or any payments rests with you.

If we, the applicable authorized partner, account provider, payment processor, or other authorized billing party, are required to collect or remit taxes for your fees, these taxes may be added to any outstanding fees and may be detailed in the applicable invoice, receipt, checkout, or billing record.

It's advisable to verify any supplementary charges imposed by third parties, like international transaction fees, bank fees, payment processor fees, card issuer fees, or currency conversion fees, in connection with a paid Services purchase or renewal. We do not assume liability for such additional fees.

10.7 Invoices

To facilitate invoice issuance, specific Personal Information may be required, as outlined in the Privacy Policy, to ensure adherence to local regulations. This information may enable us, the applicable authorized partner, account provider, payment processor, or other authorized billing party to generate, customize, and deliver invoices, receipts, confirmations, or billing records based on the relevant billing details and country specified in your billing address.

Invoices or billing records may be generated in electronic format and may be delivered to your registered email address, made available through your User Account, or provided through the applicable account or billing interface.

It's important to note that while an invoice, receipt, or billing record accessible within your User Account may offer convenience, it might not fully satisfy all local legal prerequisites. In such cases, it can serve pro forma purposes as needed. Where billing is handled by an authorized partner, account provider, payment processor, or other third party, such party may be responsible for issuing the applicable invoice, receipt, or legally required tax document.

10.8 Refunds

A money-back policy, refund policy, cancellation right, or refund period may apply only where expressly stated in the applicable checkout, plan terms, account interface, refund policy, or mandatory applicable law. Unless expressly stated otherwise, fees paid for Services are non-refundable, non-cancellable, and non-creditable after purchase or renewal.

Where a money-back policy or refund period is offered, it does not extend to monthly packages, renewal payments, upgrades between packages, domains, design packages, email accounts, AI Credits, AI Credit Packages, AI-generated services, AI-assisted services, usage-based features, consumed credits, unused credits, expired credits, third-party services, or any other prepaid, subscription-based, usage-based, or non-refundable services, unless expressly stated otherwise or required by applicable law.

Following the conclusion of any applicable money-back policy period or refund period, the fees remitted by you shall become non-refundable and cannot be canceled. In situations where, contrary to the applicable refund policy, a refund is authorized at our sole discretion or by the applicable authorized billing party, the decision to impose and subtract a cancellation fee, service fee, domain cost, third-party cost, payment processor fee, or other applicable deduction from the reimbursed amount will rest solely with the applicable authorized billing party or us, subject to applicable law.

Upon selecting certain plans, you may receive a complimentary domain voucher or other benefit at no additional cost. Please be aware that in the event of plan cancellation within any applicable refund period, or if a refund is issued for a purchased plan for any reason, including renewals, the domain's cost or the value of any non-refundable benefit may be deducted from the total amount paid. It's important to note that domains are non-refundable.

The deduction will reflect the domain's stated cost on the Platform or the applicable standalone purchase price. In case we encounter any obstacle in deducting the domain amount or any other non-refundable cost, the domain or related Service may be temporarily suspended until full payment is received.

For the avoidance of doubt, the money-back policy does not apply to AI Credits, AI Credit Packages, AI-generated website services, AI-assisted services, usage-based AI features, consumed AI Credits, unused AI Credits, expired AI Credits, renewed AI Credit Packages, or any other prepaid, subscription-based, or usage-based AI services. All purchases and renewals of AI Credits and AI Credit Packages are final, non-cancellable, non-refundable, and non-creditable, except in cases of manifest billing error as determined by us, or where expressly required by applicable law.

10.9 Disputes and Chargebacks

In the event of a dispute, payment reversal, payment failure, chargeback, or similar action for any payable fees related to the Services, such matter may be treated as an unresolved payment issue and/or a breach of your payment obligations where the dispute, reversal, failure, chargeback, or similar action is unjustified, unresolved, fraudulent, abusive, or results in non-payment for Services, third-party costs, domain-related costs, consumed usage, or other non-refundable costs.

Should a dispute or chargeback occur, your User Account may be blocked, preventing re-purchase or re-use, and any websites, applications, email services, AI tools, subscriptions, Third-Party Services, domain-related services, or other Services may be suspended, restricted, interrupted, or terminated until the matter is resolved and all applicable amounts are paid and confirmed.

If the disputed or reversed transaction includes fees for a domain registration, domain renewal, domain transfer, domain restoration, DNS service, SSL service, or any other non-refundable or third-party domain-related cost, you remain responsible for paying all such amounts in full. Until such payment is received and confirmed, we may suspend, restrict, disable, or block access to domain-related Services, domain management tools, DNS management, domain connection, website connection, email routing, SSL configuration, transfer tools, or other related functionality, subject to applicable law, registrar rules, registry rules, and ICANN policies where applicable.

Where permitted by applicable law, registrar rules, registry rules, ICANN policies, or applicable third-party provider terms, we may also place or maintain a registrar hold, service hold, transfer restriction, DNS restriction, or similar technical or administrative restriction in connection with the affected domain until the disputed payment, domain cost, chargeback amount, payment processor fee, dispute handling fee, registrar fee, registry fee, restoration fee, or other direct cost incurred by us or by the applicable authorized billing party is fully paid.

Nothing in this section shall be interpreted as transferring ownership of a domain name away from the lawful registrant solely because of a dispute, payment reversal, payment failure, or chargeback. Domain ownership, transfer, suspension, renewal, expiration, restoration, cancellation, DNS operation, and related domain services remain subject to the applicable domain terms, registrar rules, registry rules, ICANN policies where applicable, payment status, and applicable law.

Access to our Services may be reinstated only after the relevant payment issue is resolved, the affected Services are reactivated or re-subscribed where required, and all applicable fees are settled in full. Such fees may include charges incurred by us, the applicable authorized account provider, payment processor, and/or any third-party services for each dispute or chargeback, including fees for services provided prior to the dispute, handling and processing charges, payment processor fees, registrar fees, registry fees, and other non-refundable third-party costs.

To address payment concerns, we encourage you to initially engage with the applicable billing, support, account, or payment contact made available to you before initiating a dispute or chargeback. This step may help avoid the suspension of Services, blocking of your User Account, restriction of domain-related Services, and other consequences arising from unjustified or erroneous disputes.

Please be aware that we, the applicable authorized account provider, payment processor, or other authorized billing party, retain the right to challenge any received disputes or chargebacks. We may provide pertinent information and documentation to the relevant credit card company, payment processor, financial institution, authorized account provider, registrar, registry, or third party to demonstrate that the responsible User authorized the transaction and utilized the provided Services.

10.10 Termination and Transaction Cancellation

Clients seeking to discontinue engagement with the Provider or stop using the Services prior to the conclusion of the contracted, prepaid, renewal, or subscription period may do so; however, no refunds, credits, reimbursements, or prorated refunds will be provided, except where expressly required by applicable law or expressly stated otherwise in the applicable refund policy.

All transactions are considered final and prearranged. This principle applies to all products and Services offered through the Platform, including websites, applications, domains, email services, hosting services, design packages, templates, AI Credits, AI Credit Packages, AI-generated services, AI-assisted services, third-party services, and any other prepaid, subscription-based, or usage-based Services.

Cancellation, termination, downgrade, disabling auto-renewal, or discontinuation of use may apply only prospectively and shall not entitle you to any refund for the current billing cycle, prepaid period, unused time, unused capacity, unused credits, or unused Services, unless expressly required by applicable law or expressly stated otherwise in writing.

10.11 AI Credits and AI Credit Packages

We may offer AI Credits, AI Credit Packages, or other usage-based units for accessing certain AI-powered, AI-assisted, or usage-based features, including AI website generation, AI content generation, AI editing, AI image generation, AI design assistance, AI code generation, AI configuration assistance, and other AI-related features made available by us from time to time.

AI Credits may be included as part of a paid or free plan, granted as part of a promotion, or purchased separately, including by users of free plans, where applicable. AI Credits and AI Credit Packages are separate from your website, application, or other subscription plan and may remain active and billable independently, unless canceled separately.

Upon each applicable billing cycle or renewal, your AI Credit balance or allocation will be refreshed according to the package purchased or provided to you. Unused AI Credits do not roll over, accumulate, carry forward, or get added to the AI Credits allocated for the next billing cycle. Any unused AI Credits remaining at the end of the applicable billing cycle will expire and be forfeited without refund, credit, compensation, or reimbursement.

AI Credits are consumed when an AI request, generation, edit, process, prompt, action, or other AI-powered operation is submitted, initiated, processed, or completed, as determined by our systems, regardless of whether the AI Output is saved, published, accepted, used, deleted, modified, or meets your expectations.

AI Credits have no cash value, do not accrue interest, are not deposits, stored value, electronic money, gift cards, or financial instruments, and may not be sold, transferred, assigned, exchanged, withdrawn, refunded, or redeemed for cash or any other value.

Our records, system logs, usage calculations, and the applicable billing records, where relevant, will be authoritative and binding for purposes of calculating AI Credit usage, renewal charges, and remaining balances, except in cases of manifest billing error.

We reserve the right to change, limit, suspend, discontinue, reprice, or modify AI Credits, AI Credit Packages, AI usage rates, AI features, renewal terms, consumption rules, or credit allocations at any time, subject to applicable law. No party may grant any AI Credits, usage rights, pricing terms, refund rights, or renewal terms that contradict or exceed the rights made available by us.

11. Domain Registration and Management

11.1 General

Navigating the intricate landscape of domain registration and management necessitates clarity and precision. This section elucidates the terms underpinning the process and responsibilities associated with the acquisition, registration, renewal, transfer, configuration, suspension, cancellation, and control of domain names made available through or in connection with the Services.

Domain services are provided through third-party Domain Registrars, registries, registration providers, or other external service providers. By ordering, registering, renewing, transferring, managing, or using a domain name through the Services, you acknowledge and agree that such domain name is subject to these Terms, the applicable Domain Registrar’s terms, registry rules, ICANN policies where applicable, and any other rules or requirements imposed by relevant third-party providers.

11.2 Domain Holder and Domain Ownership

Unless expressly stated otherwise, the registrant or domain holder of a domain name should be the customer or the legal entity on whose behalf the domain is registered, based on the registrant information submitted for the domain. You are solely responsible for ensuring that the registrant details, contact details, ownership details, and verification details are accurate, complete, active, and lawfully authorized. An account provider, administrator, designer, agency, employee, contractor, or other third party who manages a domain through the Platform does not become the legal owner of the domain solely by managing, purchasing, renewing, or configuring it through the Services. Domain names may remain subject to registrar rules, registry rules, ICANN policies where applicable, verification requirements, transfer locks, dispute procedures, payment requirements, and technical limitations. Termination, suspension, or transfer of a website, account, package, or commercial framework does not by itself transfer ownership of a domain name, unless such transfer is completed in accordance with applicable domain procedures and required approvals.

11.3 Registration Provider's Authority

The applicable Domain Registrar / Registration Provider holds the authority to accept or decline domain registration, transfer, update, or renewal requests at its sole discretion. This encompasses any reason, including instances where the chosen domain name is unavailable, restricted, reserved, prohibited, ineligible for registration, subject to dispute, or otherwise inconsistent with the applicable registrar, registry, ICANN, or third-party rules.

The Provider bears no responsibility for unfulfilled, rejected, delayed, suspended, canceled, or failed domain registrations, transfers, updates, or renewals arising from the acts, omissions, systems, rules, or decisions of any Domain Registrar, registry, Registration Provider, third-party service provider, payment processor, account provider, or any other external party.

11.4 Domain Name Registration

A domain name's registration, renewal, transfer, or update only materializes upon actual execution and confirmation by the applicable Domain Registrar / Registration Provider or registry. The Provider's capacity to predict the exact timing, availability, success, or completion of any domain registration, renewal, transfer, or update is limited, as such processes operate beyond our full control.

Submitting a domain registration, transfer, renewal, or update request through the Platform does not guarantee that the domain will be registered, transferred, renewed, updated, reserved, or available. Domain names are generally handled on a first-come, first-served basis, and no rights in a domain name are created until the applicable registration or renewal is successfully completed and confirmed by the relevant Domain Registrar / Registration Provider or registry.

You are solely responsible for verifying the accuracy of any requested domain name before submitting an order. Once submitted or registered, a domain name may not be edited, replaced, or exchanged for another domain name.

11.5 Provider's Limited Role

The Provider's involvement is restricted to the Platform's operational aspects and to facilitating domain-related services through applicable third-party providers. The actions, decisions, omissions, policies, availability, delays, failures, suspensions, cancellations, pricing, technical limitations, verification requirements, and other requirements of Domain Registrars, registries, Registration Providers, or third-party providers lie beyond our sphere of control.

Accordingly, you shall have no claims or demands against us for any action, decision, omission, rejection, suspension, expiration, cancellation, transfer failure, renewal failure, domain loss, DNS issue, ownership dispute, registration dispute, or other domain-related matter caused by or connected to any Domain Registrar, registry, Registration Provider, third-party provider, payment failure, inaccurate information, failure to complete verification, or failure to comply with applicable domain rules.

11.6 Domain Registration Cancellation and Modification

If you wish to cancel domain registration after placing an order, this option may be available only where technically and commercially possible and only subject to the applicable Domain Registrar / Registration Provider rules. However, it's crucial to understand that such cancellations do not result in refunds for the remaining period of the registered domain. Domains are non-refundable once ordered, registered, renewed, transferred, or processed, unless expressly required by applicable law.

Moreover, once a domain name is ordered, modifications, spelling corrections, substitutions, replacements, or exchanges with alternative names are not feasible. You are solely responsible for ensuring that the domain name, extension, registrant details, contact details, and any related information are accurate before submitting the order.

11.7 Domain Transfer and Renewal

Transferring domains between registrars or registries, updating domain ownership details, changing DNS settings, or renewing an expired domain may take several business days or longer, depending on the applicable Domain Registrar / Registration Provider, registry, technical status, domain extension, payment status, verification status, lock status, dispute status, and applicable rules. The responsibility for overseeing and executing these processes lies with the pertinent Domain Registrar / Registration Provider and other relevant third-party providers.

It's important to note that transferring a domain, renewing an expired domain, recovering an expired domain, restoring a deleted domain, or changing domain-related services may incur additional service costs, including renewal expenses, redemption fees, restoration fees, transfer fees, registrar fees, registry fees, or other third-party costs. These associated costs are the responsibility of the customer, and payment for such expenses shall be required before the applicable action is processed, where relevant.

You are fully responsible for ensuring the successful renewal of any domain name you use. This includes ensuring that all required payments are completed, payment methods are valid, renewal settings are properly configured, required notices are reviewed, and domain holder details remain accurate and active. We cannot be held liable for any loss or damage incurred in the event of a failure to renew a domain name, including situations where the domain expires, is suspended, enters redemption, is deleted, becomes unavailable, or is purchased or registered by another party.

11.8 ICANN Guidelines and Domain Details

To ensure accurate and updated domain holder details, adherence to the Internet Corporation for Assigned Names and Numbers (ICANN) regulations, applicable registrar policies, registry rules, and other domain-related requirements is imperative. Holder details for domains such as COM, NET, BIZ, ORG, NAME, INFO, MOBI, and other generic or country-code top-level domains should be correct, accurate, complete, active, and promptly updated.

You are solely responsible for providing and maintaining accurate registrant, administrative, technical, billing, and contact details associated with your domain name. Providing inaccurate, outdated, false, incomplete, inaccessible, or non-responsive information may result in domain suspension, cancellation, transfer failure, renewal failure, loss of access, or other restrictions imposed by the applicable Domain Registrar / Registration Provider, registry, ICANN, or other third party.

11.9 Email Confirmation and Domain Activity

Domain holders may be required to validate their email addresses or other domain holder details by clicking an automated link, responding to a verification request, or completing another validation process sent to the provided address or contact method. Failure to confirm within the timeframe required by the applicable Domain Registrar / Registration Provider, registry, ICANN, or other third party may result in domain suspension, restriction, or cancellation.

Such suspension does not equate to deletion but may halt the domain's online activity, including website access, email services, DNS functionality, or other domain-related services. It's essential to recognize that suspension doesn't negate the need for renewal upon registration termination. Non-renewal will eventually lead to domain deletion, loss, redemption fees, restoration costs, or registration by another party.

It is your sole responsibility to ensure the completion of any email confirmation, ownership verification, contact validation, or other domain-related verification process within the stipulated timeframe. Any failure to complete such process is your liability, and you shall have no claims against us for any damages, losses, interruptions, suspensions, cancellations, or domain loss incurred as a result.

11.10 DNS, Configuration, and Domain Functionality

Domain functionality may depend on DNS records, nameservers, email records, redirects, SSL certificates, third-party integrations, propagation time, registrar settings, registry status, and other technical configurations. Changes to domain settings may take time to propagate and may temporarily or permanently affect website availability, email delivery, redirects, SSL functionality, or other Services.

You are responsible for reviewing and maintaining the domain settings, DNS records, nameservers, contact details, verification status, renewal status, and any third-party configurations connected to your domain. We do not guarantee that any domain configuration, DNS change, email routing, redirect, SSL setup, or third-party connection will be uninterrupted, error-free, immediately effective, or compatible with all external systems.

11.11 ICANN Resources and Rights

ICANN provides resources outlining domain holders' rights and obligations, specifically regarding generic top-level domains (gTLDs). Additional information can be found through ICANN’s official resources and through the applicable Domain Registrar / Registration Provider.

By using domain-related Services, you acknowledge that you are responsible for reviewing and complying with all applicable domain holder rights, obligations, registrar terms, registry rules, verification requirements, renewal requirements, and dispute resolution policies.

https://www.icann.org/resources/pages/registrars/registrars-en

11.12 SSL/TLS Certificates and Domain Security Records

You authorize applicable Third-Party Providers and us to request, issue, install, renew, replace, configure, validate, manage, or remove SSL/TLS certificates and related security, verification, DNS, or domain records for domains connected to the Services, where required or appropriate for the operation, security, compatibility, validation, or continuity of the Services.

SSL/TLS certificates and related security records may be issued, renewed, replaced, revoked, suspended, or refused by third-party certificate authorities, Domain Registrars, registries, DNS providers, hosting providers, or other Third-Party Providers. We do not guarantee that any certificate or related configuration will be issued, renewed, validated, installed, maintained, compatible, uninterrupted, error-free, or available at all times.

You are responsible for ensuring that your domain configuration, DNS settings, verification records, contact details, and related technical settings remain accurate, active, and compatible with the Services. We shall not be liable for any website downtime, browser warning, email issue, loss of trust, loss of sales, security warning, failed validation, certificate expiration, certificate revocation, or other consequence arising from SSL/TLS certificate issues, domain configuration issues, DNS issues, third-party provider actions, or failure to complete required verification.

12. Email Services

12.1 General

Our Platform may enable clients to procure, create, manage, or use mailboxes under their domain names, fostering a distinct and professional online communication avenue. The client bears the responsibility for incoming and outgoing messages through the purchased or assigned mailbox, including messages containing potential threats such as viruses, malware, phishing attempts, spam, harmful links, attachments, or other malicious elements. Employing necessary safeguards against such malicious items remains the client's responsibility.

Email Services may be provided, operated, routed, filtered, stored, or supported through third-party email providers, infrastructure providers, security providers, DNS providers, hosting providers, or other external service providers. The Provider does not guarantee that any email service will be uninterrupted, error-free, secure, compatible with every email client or external system, or free from delivery failures, filtering, delays, blocking, rejection, blacklisting, or other limitations.

Email Services may also be subject to the terms, acceptable use policies, limits, and technical requirements of the applicable third-party email provider. In the event of a conflict relating to technical email operation, abuse prevention, deliverability, storage, or provider-imposed restrictions, such third-party requirements may apply in addition to these Terms.

12.2 Mailbox Backups and Client Responsibility

Acknowledging the importance of data integrity, it is imperative to note that the Provider does not facilitate or guarantee backups of mailboxes, email messages, contacts, calendars, attachments, folders, settings, or any other mailbox content, unless expressly stated otherwise in writing.

Clients are entrusted with the task of downloading, exporting, backing up, preserving, and maintaining copies of incoming and outgoing messages and mailbox content using the appropriate protocols, tools, or other available methods. Any messages or content retained solely on the mail server shall not be the Provider's responsibility in case the information is damaged, deleted, corrupted, blocked, lost, delayed, unavailable, or otherwise affected in any way.

12.3 Mail Server Performance and Delivery

The Provider shall not be responsible if mail server operations do not function properly, if messages do not reach their destination, if messages are not received in the client's mailbox, if messages are delayed, rejected, filtered, quarantined, bounced, blocked, marked as spam, or otherwise not delivered or received as expected.

Email delivery depends on many factors outside the Provider's full control, including domain settings, DNS records, MX records, SPF, DKIM, DMARC, sender reputation, recipient server rules, spam filters, blacklists, mailbox limits, third-party provider systems, external networks, user configuration, and the policies of sending or receiving mail servers.

The Provider shall not be liable for any direct or indirect damage, loss, loss of business, loss of revenue, loss of opportunity, loss of data, loss of reputation, business interruption, failure to respond to customers, contractual breach, missed communication, or any other consequence arising from delayed, failed, blocked, rejected, lost, undelivered, or unrecoverable email messages.

12.4 Mailbox Storage Limits

Each mailbox may be subject to a specific storage limit, capacity limit, attachment limit, usage limit, sending limit, receiving limit, or other technical limitation, according to the applicable plan, package, configuration, or service terms. It is the client's sole responsibility to monitor mailbox usage and ensure that each mailbox remains within its applicable storage and usage limits.

Where available, the client may be able to upgrade a mailbox to a larger storage capacity or higher service level. Such upgrade options, if offered, may be subject to additional fees, technical availability, package limitations, and applicable service terms. The Provider does not undertake to make any specific mailbox upgrade available at all times or for every mailbox, account, domain, or package.

If a mailbox reaches or exceeds its applicable storage limit, the mailbox may stop receiving new emails, may be restricted from sending emails, may reject incoming messages, may cause senders to receive bounce or delivery failure notices, may become partially or fully blocked, or may be subject to other limitations until sufficient storage is freed or an available upgrade is completed.

Emails sent to a mailbox while it is full, blocked, restricted, misconfigured, suspended, over its storage limit, or otherwise unable to receive messages may be rejected, bounced, lost, or not recoverable. The Provider shall not be responsible for recovering such emails or for any damage, loss, business interruption, missed communication, loss of revenue, loss of opportunity, customer complaint, or any other consequence arising from such failure to send, receive, access, store, or recover email messages.

12.5 Content Integrity

The Provider shall not be responsible for damage caused to content uploaded, sent, received, stored, deleted, synchronized, filtered, or managed through the mail server or Email Services, including email messages, attachments, contacts, calendars, folders, signatures, settings, filters, forwarding rules, autoresponders, or any other mailbox-related data.

The client is solely responsible for reviewing, preserving, downloading, backing up, deleting, organizing, securing, and managing mailbox content and for ensuring that mailbox usage remains suitable for the client's business, legal, operational, and technical needs.

12.6 Sending and Receiving Limitations

The Provider may limit the number of messages, recipients, submissions, attachments, storage volume, bandwidth, connections, forwarding rules, or other actions performed from or through any mailbox, account, domain, or email service at its discretion, including in order to avoid mail server blocking, abuse, spam, blacklisting, overload, security risks, reputation damage, or harm to the Platform, other users, authorized partners, third-party providers, or any other party.

The Provider may also apply filtering, blocking, rate limits, sending restrictions, receiving restrictions, authentication requirements, security checks, or other technical measures in connection with Email Services. Such measures may affect the sending, receiving, routing, timing, visibility, or availability of email messages, and the client shall have no claim or demand against the Provider in connection therewith.

12.7 Removal, Suspension, and Abuse

The Provider may at any time remove, suspend, restrict, block, delete, or disable user mailboxes, domains, accounts, or Email Services from the mail server if it receives complaints from Internet service providers, spammer blacklists, security providers, third-party providers, recipients, regulators, or other parties, or if the Provider believes that the mailbox, domain, account, or Email Service is being used in violation of these Terms, applicable law, anti-spam rules, security requirements, provider policies, or accepted email practices.

Such action may be taken without prior notice where the Provider believes it is necessary to protect the Platform, mail servers, sender reputation, deliverability, other users, authorized partners, third-party providers, recipients, or any third party.

12.8 Client Responsibility for Email Use

The client is solely responsible for the lawful and proper use of all mailboxes and Email Services connected to the client's account, domain, website, application, business, employees, representatives, contractors, End-Users, or other authorized users.

This includes responsibility for mailbox storage, cleanup, upgrades where available, password protection, access permissions, forwarding rules, email content, attachments, mailing practices, compliance with anti-spam laws, privacy laws, data protection requirements, and any other applicable legal, technical, or operational requirements.

13. Commercial Communications and Spam

13.1 Prohibition on Spam

You are strictly prohibited from sending, distributing, facilitating, generating, publishing, hosting, redirecting to, or otherwise enabling spam, unsolicited commercial messages, unauthorized advertising, promotional materials, bulk messages, misleading communications, phishing messages, deceptive forms, or any other abusive communications through the Platform, the Services, Email Services, forms, automations, SMS tools, AI-generated messages, websites, applications, domains, or any other tools made available through the system.

This prohibition applies whether the messages are sent directly through our Services, through third-party services connected to the Platform, or through external servers, platforms, tools, or systems that reference, promote, redirect to, or otherwise involve any website, domain, mailbox, account, product, or service connected to the Platform.

13.2 Compliance With Communication Laws

You are solely responsible for ensuring that all emails, SMS messages, forms, newsletters, marketing campaigns, automations, AI-generated communications, customer messages, and any other commercial or non-commercial communications comply with all applicable laws, regulations, consent requirements, unsubscribe requirements, privacy laws, anti-spam laws, consumer protection laws, and data protection requirements in every jurisdiction in which such communications are sent, received, or targeted.

You must not send messages to recipients who have not lawfully consented to receive them, where such consent is required. You must also maintain accurate consent records, provide clear identification of the sender, include required notices and unsubscribe mechanisms where applicable, and promptly honor opt-out, unsubscribe, deletion, or objection requests.

13.3 Use of Platform Communication Tools

Some of the system tools may allow you to send, manage, automate, or monitor communications using advanced technological means, including email, SMS, forms, mailing lists, notifications, AI-generated content, or other communication features. It is strictly forbidden to utilize these tools for sending spam messages, misleading messages, unlawful promotions, fraudulent offers, phishing attempts, malware links, unauthorized bulk communications, or any communication that violates these Terms or applicable law.

The Provider may terminate, suspend, restrict, block, rate-limit, or remove any account, website, domain, mailbox, form, automation, mailing list, campaign, content, or other Service that uses these tools inappropriately, at any time and without previous notice.

13.4 Unsubscribe and Mailing List Tools

The system may include different elements for handling outgoing mail, mailing lists, recipient management, user activity, unsubscribe requests, removal requests, opt-out requests, or consent management. The Provider does not guarantee that these tools meet the legal requirements in your country or in any jurisdiction where your recipients, customers, or End-Users are located.

The responsibility for checking whether these elements meet the appropriate legal and regulatory requirements applies to you only, and the Provider shall not have any responsibility in this matter. You are solely responsible for the legality, accuracy, completeness, and use of your mailing lists, recipient data, consent records, unsubscribe mechanisms, and communication practices.

13.5 Spam Detection and Reporting

The Provider allows network participants, including companies, users, recipients, Internet service providers, security providers, anti-spam organizations, blacklist operators, third-party providers, authorized partners, and other parties, to report instances of spam, abuse, phishing, fraudulent communications, suspicious activity, or misuse of the Platform.

This proactive approach aids in identifying potential sources of unsolicited commercial email, abusive messaging, harmful content, security threats, or other improper use of the Services. We may review reports, system data, usage patterns, message metadata, complaint information, blacklist notices, and other relevant information to investigate suspected spam or abuse.

13.6 Cross-Server Spamming Prohibited

The dissemination of spam via alternate servers, third-party platforms, external tools, private mail servers, external SMS providers, advertising networks, redirect systems, or any other external means is also strictly prohibited where such activity references, promotes, redirects to, uses, or is otherwise connected with the Platform, your account, your website, your domain, your mailbox, your application, or any other Service.

Any instance of spamming through other servers or external systems may result in site blocking, domain blocking, mailbox suspension, account restriction, removal of content, termination of Services, and a requirement to indemnify the Provider against any ensuing damages, costs, losses, claims, complaints, penalties, blacklisting, reputation harm, or legal expenses.

13.7 Monitoring User Activity and Mailing List Data

Our Platform may offer tools for monitoring user engagement, mailing list participation, form submissions, customer activity, campaign performance, communication statistics, or other engagement-related data. While these tools may be available, the Provider does not guarantee the accuracy, timeliness, completeness, legality, deliverability, or reliability of the data within these lists or reports.

Responsibility for the usage, reliability, legality, accuracy, maintenance, consent status, and compliance of such data rests solely with the site owner or account holder. The Provider will not be responsible for any loss, damage, claim, penalty, missed communication, business interruption, legal issue, or other consequence arising from your use of such tools, mailing lists, reports, or communication data.

14. Integration of Third-Party Elements

14.1 General

To elevate the functionality, performance, automation, integrations, and aesthetics of our Platform, the Provider may integrate, enable, offer, or make available external components, plugins, applications, extensions, integrations, widgets, tools, images, videos, fonts, text, audio, AI tools, payment tools, analytics tools, communication tools, and other elements furnished by third-party providers or made available through the Platform.

These components, plugins, integrations, applications, extensions, widgets, and tools may be provided by third-party entities, may depend on third-party systems, APIs, permissions, accounts, availability, pricing, policies, technical requirements, or approval processes, and may not always operate as expected, continuously, accurately, securely, or compatibly with your specific needs, configuration, website, application, account, or external systems.

The Provider reserves the authority, at its sole discretion, to add, remove, suspend, restrict, replace, discontinue, modify, reprice, limit, or change the nature, availability, functionality, usage terms, access requirements, pricing, package inclusion, or technical behavior of any external component, plugin, integration, application, extension, widget, tool, or third-party element at any time, with or without prior notice.

The client acknowledges that no claims or demands shall be asserted against the Provider in relation to the use, malfunction, unavailability, modification, pricing change, discontinuation, removal, limitation, or replacement of any such external components, plugins, integrations, applications, extensions, widgets, tools, or third-party elements.

14.2 Royalty Image and Video Library

14.2.1 General

For clarity, wherever the term "images" is mentioned, it equally refers to all forms of media content, including but not limited to videos, illustrations, icons, photographs, graphics, visual assets, and the like.

When engaging with our Platform, we may offer you a curated selection of images, videos, illustrations, icons, and other media content. Such content may be made available directly through the Platform, including where the Services are provided, managed, or made available through an authorized partner or other approved commercial framework.

14.2.2 Usage Restrictions

By using our Platform, you agree to the terms that permit you to utilize this content exclusively for your website, application, store, digital product, or other project created and operated within our Platform. 
However, this does not grant you ownership of these media assets. Your right to use is strictly limited to the scope outlined in this Agreement. Specifically, you are allowed to incorporate these assets solely for the purpose of creating digital end-products within our Platform. To emphasize, these media assets can only be integrated into projects developed through our Platform and showcased digitally through the Platform or as otherwise expressly permitted by us.

You are expressly prohibited from:

• Selling, duplicating, modifying, extracting, downloading, reusing, sublicensing, redistributing, or reselling the content on its own.
• Adapting the media assets for alternative purposes or on other online platforms.
• Leveraging media assets for advertising, promotional activities, sales, or tangible materials like business cards, flyers, printed materials, merchandise, or any use outside the applicable digital project within the Platform.
• Making false or misleading assertions about the media assets or associated content.
• Using the content, including captions, keywords, or other metadata, for machine learning, artificial intelligence, biometric identification, facial recognition, or technologies oriented toward identifying individuals.
• Using content, in whole or in part, as the distinctive or distinguishing feature of a trademark, design mark, tradename, business name, service mark, logo, brand identity, or product identity unless explicitly authorized.
• Engaging in any form of metadata exploitation associated with the content, without express authorization.
• Utilizing the editorial content or rights-ready video content for creating or participating in Non-Fungible Tokens (NFTs), blockchain assets, tokenized assets, or similar uses.

You commit to utilizing the content responsibly and in adherence to all relevant laws, including intellectual property laws, privacy laws, publicity rights, advertising rules, consumer protection laws, and guidelines set by authoritative bodies.

No authorized partner, account provider, distributor, reseller, or other third party may grant you any rights in such media assets beyond the rights expressly provided under these Terms.

14.2.3 Quality Assurance

While we strive to offer high-quality images and media content, there might be occasional discrepancies in image resolution, quality, availability, metadata, categorization, captioning, suitability, or representation, and we are not liable for any such discrepancies.

14.2.4 Image Discontinuation Rights

We retain the authority to retire specific images or media assets by removing them from the system, even if users have already incorporated them into their sites, applications, stores, digital products, or other projects. We don't ensure the provision of alternate images or replacement media.

If any media asset is removed, restricted, discontinued, or becomes unavailable due to licensing, third-party provider requirements, legal concerns, technical reasons, or any other reason, you may be required to remove or replace such media asset from your project, and you shall have no claim or demand against us in connection therewith.

14.2.5 Limitation of Liability

While we offer these images and media assets in good faith, we aren't liable for any damages, issues, claims, disputes, losses, interruptions, takedown requests, copyright claims, privacy claims, publicity claims, licensing claims, or other consequences arising from their use.

You are solely responsible for ensuring that your use of any image or media asset is appropriate for your specific project, business, jurisdiction, audience, content, marketing, and legal requirements.

14.2.6 Exclusivity

While these images and media assets are available to you, other users, customers, authorized partners, and third parties may also have access to, and be using, the same images, videos, illustrations, icons, or media assets for their websites, applications, stores, digital products, or other projects. You hereby acknowledge and agree that you will not claim exclusivity for any image, video, or media usage.

14.2.7 Use for Controversial Subjects

You, as the user, are strictly prohibited from utilizing the content for any controversial, forbidden, offensive, defamatory, misleading, unlawful, harmful, or inappropriate purposes. Should you opt to use content featuring models or property in contexts that could be deemed unflattering, sensitive, or unduly controversial, it is your responsibility to clearly indicate that the content is for illustrative purposes only and that any person depicted is a model, where applicable.

14.3 Fonts

14.3.1 Google Fonts Terms of Use

Certain fonts displayed within the system are sourced from Google Fonts. The utilization of these fonts adheres to Google Fonts' terms of use. Consequently, any modifications or amendments made by Google to their policies and terms of use may prompt adjustments on the Provider's end, which could even involve discontinuing the utilization of these fonts. In such scenarios, the client retains no entitlement to claims or requests directed toward the Provider. 

Moreover, it's the client's responsibility to verify the licensing requirements for each font. The terms governing the use of Google Fonts are accessible via the following link: https://developers.google.com/fonts/terms

14.3.2 Utilization of External Fonts

Our platform offers users the capability to upload custom fonts to their websites. When engaging in this action, the user assumes complete responsibility for any potential copyright violations. The client takes on the duty of confirming the licensing legality for each employed font. By consenting to these terms of use, the user affirms the utilization of fonts that they possess unequivocal legal rights to use, acknowledging their accountability for any violations. Additionally, the user assumes full responsibility for the font's performance and any potential impacts on website functionality, browser rendering, and related aspects.

14.4 AI-Assisted Tools, AI Generation and AI Output

14.4.1 Scope of AI Tools

We may provide tools, features, functionalities, or services powered by artificial intelligence, machine learning, large language models, generative AI systems, or similar technologies, including tools that may generate, create, suggest, edit, modify, configure, build, optimize, automate, analyze, recommend, or otherwise assist with websites, webpages, applications, digital products, services, projects, workflows, layouts, designs, text, images, graphics, media, code, scripts, settings, configurations, SEO content, translations, product descriptions, forms, menus, structures, integrations, business processes, and other digital materials, experiences, functionalities, products, services, or outputs made available through or created using the Platform (“AI Tools”).

AI Tools may be made available as standalone features or may be incorporated into other parts of the Platform, products, services, interfaces, support systems, creation tools, management tools, or workflows. We may add, remove, suspend, restrict, replace, discontinue, modify, reprice, limit, or change the nature, availability, functionality, usage terms, access requirements, pricing, package inclusion, or technical behavior of any AI Tool at any time, with or without prior notice.

14.4.2 Definition of AI Output

Any content, website, webpage, application, digital product, service, project, workflow, layout, design, text, image, media, code, script, configuration, setting, structure, functionality, suggestion, recommendation, action, or other material, result, experience, or output generated, created, edited, suggested, modified, configured, built, optimized, automated, or otherwise assisted by AI Tools shall be referred to as “AI Output”.

14.4.3 AI Output Provided for Assistance Only

AI Tools and AI Output are provided for assistance, convenience, drafting, generation, automation, and creative support purposes only. AI Output may be inaccurate, incomplete, outdated, offensive, unsuitable, misleading, infringing, non-compliant, non-functional, insecure, non-unique, or otherwise inappropriate for your intended use.

We do not guarantee that any AI Output will be accurate, original, lawful, secure, error-free, bug-free, available, complete, suitable, compliant, accessible, optimized, unique, protectable, registrable, non-infringing, or fit for any particular purpose.

14.4.4 User Review and Approval

You are solely responsible for reviewing, testing, editing, approving, and determining whether any AI Output is suitable for your use before saving, publishing, displaying, relying on, deploying, or otherwise using it.

Any publication, use, deployment, implementation, or continued use of AI Output, including any website, application, digital product, content, code, configuration, or other element generated or assisted by AI Tools, will be deemed your approval and acceptance of such AI Output.

14.4.5 Legal and Business Compliance

Without limiting the foregoing, you are solely responsible for ensuring that any website, application, content, code, configuration, product, service, form, legal notice, privacy notice, cookie notice, accessibility statement, refund policy, shipping policy, pricing information, tax information, eCommerce setting, marketing claim, business representation, or other material generated, suggested, edited, or assisted by AI Tools complies with all applicable laws, regulations, industry rules, third-party rights, platform requirements, and your own business needs.

You are also solely responsible for ensuring that any AI Output used in connection with your business, customers, End-Users, products, services, communications, transactions, or public-facing materials is accurate, lawful, appropriate, and properly reviewed before use.

14.4.6 No Professional Advice

AI Tools do not provide legal, financial, tax, medical, professional, regulatory, privacy, accessibility, security, intellectual property, consumer protection, or other expert advice. You should not rely on AI Output as a substitute for advice from a qualified professional.

Any legal text, privacy text, compliance-related text, tax-related text, accessibility-related text, business advice, technical recommendation, or other professional-style output generated or suggested by AI Tools is provided for general assistance only and must be independently reviewed by you and, where appropriate, by a qualified professional.

14.4.8 Sensitive and Third-Party Information

You must not submit to AI Tools any confidential, sensitive, regulated, personal, proprietary, or third-party information unless you have all the required rights, authorizations, consents, notices, and legal bases to do so.

You are solely responsible for complying with all applicable privacy, data protection, confidentiality, security, contractual, employment, consumer protection, and professional obligations in connection with your User Input and AI Output.

14.4.9 Ownership, Similarity, and Third-Party Rights

Subject to these Terms, and to the extent any rights in AI Output may be owned, assigned, or used under applicable law, we do not claim ownership of AI Output generated for you solely through your use of AI Tools. However, this does not affect our ownership of, or rights in, the Services, Platform, software, templates, designs, technology, code, systems, tools, know-how, models, prompts, workflows, infrastructure, or other materials, nor does it grant you any rights in third-party materials or rights that we do not have the right to grant.

AI Output may be similar or identical to output generated for other users. We do not guarantee that AI Output will be unique, exclusive, protectable, registrable, non-infringing, commercially usable, or free from third-party rights. You are solely responsible for conducting any intellectual property, trademark, copyright, licensing, privacy, publicity, or other clearance checks before using AI Output, especially for commercial purposes.

14.4.10 Code, Scripts, and Technical Elements

Where AI Output includes or suggests code, scripts, custom HTML, CSS, JavaScript, integrations, technical settings, third-party services, open-source components, automations, workflows, configurations, or other technical elements, you are solely responsible for reviewing, testing, securing, approving, maintaining, and monitoring such elements.

We do not guarantee that such elements will be secure, functional, compatible, properly licensed, free of vulnerabilities, free of malicious code, scalable, stable, or suitable for production use. You are solely responsible for any damage, malfunction, security issue, data loss, service interruption, incompatibility, legal issue, or other consequence arising from your use, publication, deployment, or reliance on such technical elements.

14.4.11 Responsibility for Websites, Applications, and End-Users

You are solely responsible for all websites, applications, digital products, services, projects, workflows, pages, content, communications, transactions, data collection activities, forms, products, services, functionalities, representations, claims, and interactions with your customers, visitors, users, End-Users, or other third parties that are created, generated, edited, suggested, configured, operated, managed, or otherwise assisted by AI Tools.

You are solely responsible for reviewing and determining whether any such AI-assisted product, service, application, website, functionality, workflow, content, or other output is appropriate for its intended purpose and complies with all applicable laws, regulations, contractual obligations, industry requirements, and third-party rights.

14.4.12 Prohibited Uses

You may not use AI Tools or AI Output to create, facilitate, promote, automate, publish, host, distribute, or assist with illegal, harmful, misleading, fraudulent, infringing, abusive, deceptive, discriminatory, defamatory, obscene, violent, hateful, or otherwise prohibited content or activity.

This includes, but is not limited to, phishing, spam, malware, impersonation, fake reviews, fake endorsements, scams, unauthorized scraping, credential collection, privacy violations, unlawful surveillance, deceptive advertising, illegal financial activity, prohibited products or services, or infringement of third-party rights.

14.4.13 Third-Party AI Providers

We may use third-party AI providers, model providers, systems, APIs, infrastructure, cloud providers, or services to provide AI Tools. The availability, quality, performance, limits, pricing, capabilities, behavior, outputs, and policies of AI Tools may depend on such third-party providers and may change from time to time.

We may modify, limit, suspend, replace, or discontinue any AI Tool, AI model, AI provider, AI feature, or AI Output capability at any time. You acknowledge that no claims or demands shall be asserted against us in relation to the use, malfunction, unavailability, modification, pricing change, discontinuation, replacement, limitation, or behavior of any AI Tool or third-party AI provider.

14.4.14 Moderation and Enforcement

We may block, remove, restrict, disable, suspend, or refuse to generate, publish, display, process, save, or provide any User Input, AI Output, website, application, content, code, file, prompt, configuration, or other material that we believe may violate these Terms, applicable law, third-party rights, security requirements, platform policies, provider requirements, or the rights, safety, reputation, or operations of us, our users, End-Users, authorized partners, third-party providers, or any third party.

14.4.15 Usage Limits, AI Credits, and Billing

Your use of AI Tools may be subject to usage limits, AI Credits, rate limits, billing limits, availability limits, technical limits, feature limits, model limits, generation limits, storage limits, or other restrictions determined by us from time to time.

Use of paid, recurring, subscription-based, prepaid, or credit-based AI Tools is also subject to the AI Credits and payment provisions set forth in these Terms. AI Credits may be consumed when an AI request, generation, edit, process, prompt, action, or other AI-powered operation is submitted, initiated, processed, or completed, as determined by our systems, regardless of whether the AI Output is saved, published, accepted, used, deleted, modified, or meets your expectations.

14.4.16 Indemnification

Without limiting any other provision of these Terms, your use of AI Tools and AI Output is subject to the general indemnification obligations set forth in these Terms.

You agree to indemnify, defend, and hold us harmless from and against any claims, damages, losses, liabilities, costs, expenses, complaints, penalties, demands, or proceedings arising out of or related to your User Input, AI Output, use of AI Tools, publication or deployment of AI Output, infringement or alleged infringement of third-party rights, violation of applicable law, or any website, application, product, service, content, communication, transaction, or representation created, assisted, modified, or generated through AI Tools.

14.4.17 AI-Assisted Support and Guidance

AI-Assisted Support may be made available as part of the support-related tools described in Section 16.2 of these Terms. Such AI-Assisted Support may access, retrieve, scan, analyze, and process information available within or associated with your User Account and your use of the Services, to the extent reasonably necessary to provide responses, assistance, recommendations, troubleshooting, guidance, quality assurance, security, abuse prevention, service improvement, or other support-related functionality.

AI-Assisted Support is subject to the limitations, disclaimers, user responsibility provisions, third-party provider provisions, privacy-related provisions, and AI Output provisions set forth in this Section 14.4, Section 16.2, our Privacy Policy, and any applicable data processing terms.

14.5 External Links to Third-Party Websites

The Platform or Services may include links, references, integrations, buttons, embeds, or access points leading to websites, applications, platforms, services, content, resources, or materials operated or provided by third parties.

Such third-party websites and services are not owned, operated, controlled, reviewed, or approved by us, unless expressly stated otherwise. They may be subject to their own terms, privacy policies, cookie policies, security practices, fees, restrictions, and legal requirements.

We do not endorse, guarantee, or assume responsibility for any third-party website, service, content, material, product, offer, statement, security practice, privacy practice, availability, accuracy, legality, or compliance. Your access to and use of any third-party website or service is at your own responsibility and risk.

We may add, remove, disable, restrict, or modify any third-party link, reference, integration, button, embed, or access point at any time, with or without prior notice, and no claim or demand shall arise against us in connection with such action.

15. eCommerce and Online Store Services

15.1 General

We may offer online store tools, also known as “eCommerce”, that enable you to sell goods, services, digital products, content, bookings, events, donations, subscriptions, or other offerings through your website, application, store, digital product, or other project created or managed through the Platform.

You are solely responsible for all aspects of your eCommerce activities, including your products, services, offers, content, pricing, descriptions, images, availability, legal compliance, customer communications, transactions, refunds, cancellations, chargebacks, warranties, delivery, fulfillment, support, and any relationship with your customers or End-Users. We serve only as a platform to support these activities.

When using our eCommerce tools, you agree to handle all tax responsibilities related to your sales, including collecting, reporting, and remitting the correct amounts to the relevant authorities. You must also inform your customers of any applicable terms and obligations and provide legally compliant invoices, receipts, confirmations, policies, and notices where required.

We are not involved in nor liable for your eCommerce dealings. It is your duty to align with all applicable laws, regulations, platform requirements, industry rules, consumer protection requirements, privacy obligations, accessibility obligations, payment requirements, and eCommerce protocols. You must provide full support for your products and services and ensure that your contact information is available for any customer concerns, claims, or inquiries.

For clarity, the terms and responsibilities outlined above also extend to other tools provided by us, such as Schedule Booking, Events, Donations, Pricing, Digital Cards, forms, payment tools, AI-generated stores, digital products, and any other tool facilitating the purchase, sale, booking, payment, delivery, or provision of goods, services, content, or other offerings, whether online or offline.

15.2 eCommerce Payment Processors and Service Providers

When using third-party payment processors, gateways, wallets, checkout services, financial service providers, shipping providers, tax tools, fulfillment tools, marketplace tools, booking tools, or other service providers for your eCommerce operations, you are bound by their specific terms, policies, fees, requirements, restrictions, and approval processes.

We don't control, accept liability for, or involve ourselves in transactions with these processors or providers. They are considered Third-Party Services as defined in these Terms. While we may aim to give notice where practical, we may adjust, restrict, replace, suspend, or remove access to any eCommerce Payment Processor or other eCommerce-related service provider without prior warning.

Actions taken in relation to such processors or providers will not result in liability for potential losses unless prohibited by law. Payments from customers for your products or services are handled by the applicable third-party providers or payment systems. We remain uninvolved and are not responsible for any interactions, approvals, declines, holds, reserves, payouts, refunds, chargebacks, disputes, fees, account limitations, compliance reviews, or other issues arising with these processors, gateways, or associated third-party services.

15.3 Tax Obligations

You hold complete responsibility for all taxes associated with your eCommerce activities, including those tied to sales, purchases, subscriptions, digital products, services, donations, bookings, shipping, imports, exports, and any other transaction. This encompasses collecting, calculating, reporting, and remitting the necessary taxes to relevant authorities, as well as notifying your End-Users of tax obligations and ensuring they receive legally compliant invoices, receipts, or tax documents.

Additionally, you must monitor applicable tax thresholds, VAT, sales tax, goods and services tax, indirect taxes, marketplace rules, digital services rules, import/export duties, and other tax obligations in countries or regions where your customers reside or where your business operates. This also includes the obligation to register for taxes where mandated.

It's important to note that any tax estimates, tax settings, tax tools, or tax references provided by our eCommerce features are solely illustrative and shouldn't be considered definitive. We don’t offer tax advice, and any information we provide should never be interpreted as such. You are solely responsible for obtaining professional tax advice where necessary.

15.4 Fulfillment and Delivery Responsibilities

You bear sole responsibility for the fulfillment and delivery of your products, services, digital products, bookings, events, subscriptions, donations, or other offerings to your End-Users.

All costs, obligations, procedures, timelines, communications, confirmations, tracking, delivery terms, cancellation terms, refund terms, warranty terms, service commitments, and customer expectations related to obtaining, supplying, delivering, performing, or making available your products or services must be handled securely, professionally, and in accordance with applicable law and industry standards.

We do not partake in, oversee, guarantee, or assume responsibility for this portion of your activities. We are not responsible for any failure, delay, defect, non-delivery, misrepresentation, dispute, refund request, chargeback, customer complaint, regulatory issue, or other consequence relating to your products, services, fulfillment, delivery, or customer commitments.

15.5 Non-Involvement in User-Customer Relationships

We explicitly remain uninvolved in any interactions, communications, transactions, agreements, payments, disputes, claims, complaints, refunds, cancellations, warranties, deliveries, fulfillment, support requests, product claims, service claims, legal notices, privacy requests, consumer requests, chargebacks, or other matters between you and your customers, visitors, users, End-Users, or other third parties related to your products, services, store, website, application, digital product, or eCommerce activity. We neither participate in nor oversee these interactions.

For the avoidance of doubt, we are not the seller, supplier, merchant of record, marketplace, broker, agent, representative, payment recipient, payment processor, contracting party, or party to any transaction between you and your End-Users, unless expressly stated otherwise in writing. Any contract of sale, service agreement, refund obligation, warranty, delivery obligation, tax obligation, consumer obligation, customer support obligation, or other commercial or legal obligation is solely between you and your End-Users.

You alone are responsible for managing all aspects of your eCommerce activity, including inquiries, complaints, support requests, refunds, cancellations, chargebacks, financial matters, product claims, legal notices, privacy requests, consumer requests, and customer disputes.

To serve this role effectively, you must provide clear and complete contact information, terms of sale, refund policy, cancellation policy, delivery policy, privacy policy, and any other legally required notices on your website, store, application, or other customer-facing interface, ensuring direct communication channels for your End-Users.

Further, in line with these Terms, you are obligated to display and make accessible any additional terms or policies mandated by current legal regulations. You must ensure that your website, application, store, and eCommerce activities adhere strictly to all applicable legal requirements.

15.6 eCommerce Limitations

You are not allowed to display, offer, promote, facilitate, or sell any products, services, content, digital products, subscriptions, donations, bookings, or other offerings that: (a) are illegal, restricted, regulated, prohibited, unsafe, deceptive, fraudulent, counterfeit, stolen, infringing, privacy-invasive, abusive, harmful, or misleading; (b) violate applicable laws, regulations, consumer protection rules, product safety rules, import or export requirements, sanctions laws, financial regulations, tax rules, third-party rights, provider rules, payment processor rules, or platform guidelines; or (c) may expose the Platform, the Provider, users, End-Users, authorized account providers, payment processors, third-party providers, or any third party to legal, financial, operational, security, or reputational risk.

This restriction applies in any jurisdiction where you operate, where your business is located, where your products or services are offered, where your End-Users are located, or where the products or services are delivered, accessed, used, or targeted.

We may determine, at our sole discretion, whether any product, service, store, transaction, content, or activity violates this section or creates legal, financial, operational, reputational, technical, payment, compliance, or security risk.

15.7 eCommerce Operations Suspension

We reserve the right, at our discretion and without prior notice, to pause, limit, restrict, deactivate, remove, or suspend your User Account, website, application, store, products, payment tools, checkout tools, eCommerce features, or any other eCommerce activity where we determine that such action is necessary or appropriate.

Such action may be taken, among other reasons, due to violation of these Terms, payment processor requirements, third-party provider requirements, anti-spam rules, product restrictions, consumer protection obligations, privacy obligations, security requirements, applicable law, suspected fraud, excessive disputes or chargebacks, prohibited products or services, misleading activity, or any legal, financial, operational, reputational, technical, payment, compliance, or security risk.

We may also suspend, restrict, remove, or disable any website, application, store, product, payment connection, checkout feature, eCommerce functionality, User Account, Platform access, product, service, or related feature, regardless of its publication, payment, integration, or operational status, where we determine that such action is necessary or appropriate.

To the maximum extent permitted by applicable law, we shall not be liable to you, your End-Users, or any third party for any reduced functionality, reduced capacity, lost sales, interrupted transactions, loss of data, customer complaints, business interruption, or other consequence arising from any action taken under this section.

16. Technical Support and Assistance

16.1 General

The Services and the Platform do not include any obligation to provide technical support, customer support, onboarding assistance, training, guidance, consulting, or any other form of assistance, unless expressly stated otherwise by us in writing.

We may, at our sole discretion, make available help centers, knowledge bases, tutorials, videos, guides, explanations, automated assistance, AI-assisted support, or other support-related tools. Such tools are provided for convenience only, and we do not undertake or guarantee that any such tools will be available, accurate, complete, suitable for your needs, or maintained at any particular level.

We reserve the right, at our sole discretion, to modify the nature of any support-related tools, support channels, support hours, support content, and support modalities, including the discontinuation of any of them, whether generally or for a specific customer, account, Service, product, or feature. Any such change or discontinuation shall not give rise to any claim, demand, refund, credit, or compensation.

If any authorized account provider or other third party offers support, training, onboarding, consulting, or other assistance separately, such offering is made solely by that party and shall not create any obligation, warranty, liability, or responsibility on our behalf, unless expressly approved by us in writing.

16.2 AI-Assisted Support.

We, the applicable authorized account provider, or parties acting on our behalf may provide certain support interactions, explanations, recommendations, guidance, onboarding assistance, troubleshooting assistance, or other support-related experiences through AI-assisted tools, automated systems, machine learning systems, large language models, generative AI systems, or similar technologies (“AI-Assisted Support”).

AI-Assisted Support may explain features and tools, provide instructions, suggest configurations or courses of action, assist with technical or operational issues, and recommend features, tools, products, services, upgrades, or other solutions that may be relevant to your needs or your use of the Platform.

In order to provide responses, assistance, recommendations, or guidance that are relevant to your particular context, AI-Assisted Support may access, retrieve, scan, analyze, and process information available within or associated with your User Account and your use of the Services, to the extent reasonably necessary for providing such assistance. Your interactions with AI-Assisted Support, including conversation content, prompts, instructions, materials submitted, responses generated, actions taken, feedback, and information relating to your use of AI-Assisted Support, may be stored, processed, analyzed through automated means, and, where appropriate, reviewed by authorized personnel or authorized service providers on our behalf.

AI-Assisted Support is an automated assistance and guidance service and is not a substitute for human judgment or professional advice. Responses, instructions, suggestions, recommendations, configurations, actions, or other information provided through AI-Assisted Support may be incomplete, inaccurate, outdated, unsuitable, or otherwise incorrect.

Information concerning pricing, billing, renewals, refunds, cancellations, discounts, plan terms, account-specific offers, or other material commercial matters shall be binding only if reflected in the official checkout, invoice, account records, billing records, or written confirmation issued by the applicable authorized party.

AI-Assisted Support shall not create any warranty, commitment, support obligation, refund obligation, pricing commitment, service level, or other obligation on behalf of us or any authorized account provider beyond what is expressly stated in these Terms or in an official written confirmation issued by the applicable authorized party.

Your use of AI-Assisted Support is also subject to Section 14.4 of these Terms and to our Privacy Policy.

17. Authorized Partner, Account Management and Service Continuity

17.1 Services Made Available Through an Authorized Partner

The Services may be made available to you through an Authorized Partner, account provider, or other commercial framework approved by us. In such cases, certain commercial aspects of your account, including pricing, billing, invoices, refunds, customer communications, account management, and support arrangements, may be handled by the applicable Authorized Partner, unless we determine otherwise.

Regardless of the commercial framework through which your account or Services are made available, these Terms apply to your access to and use of the Platform, the Services, our infrastructure, technology, systems, domains, email services, hosting services, AI tools, Third-Party Providers, acceptable use rules, service limitations, suspension rights, intellectual property rights, and limitations of liability.

17.2 Additional Terms Provided by an Authorized Partner

An Authorized Partner may provide additional terms, policies, prices, support terms, refund terms, or other commercial terms. Such additional terms apply only between you and the applicable Authorized Partner.

Such additional terms may not contradict, limit, override, or reduce these Terms or any rights, protections, restrictions, service limitations, suspension rights, intellectual property rights, or limitations of liability granted to us under these Terms.

In the event of any conflict between these Terms and any terms, statements, representations, policies, or commitments made by an Authorized Partner, these Terms shall prevail with respect to the Platform, Services, infrastructure, technology, security, acceptable use rules, domains, email services, hosting, AI tools, Third-Party Providers, intellectual property, service limitations, suspension rights, and our liability.

17.3 No Authority to Bind Us

Unless expressly approved by us in writing, no Authorized Partner is authorized to make representations, warranties, promises, commitments, or obligations on our behalf.

We are not responsible for any pricing, discounts, refunds, invoices, taxes, support commitments, service promises, marketing statements, custom agreements, or other commercial commitments made by an Authorized Partner, unless expressly approved by us in writing.

17.4 Service Continuity and Account Management Changes

If the Authorized Partner through which your account or Services are made available ceases operating, closes its business, becomes unavailable, loses its authorization, fails to provide service or support, fails to meet its obligations to us, fails to pay amounts due in connection with the Services, is suspended or terminated by us, or if we otherwise determine that action is necessary to protect you, other users, End-Users, the Platform, or the continuity of the Services, we may, at our sole discretion and subject to applicable law, take any action we consider appropriate.

Such actions may include transferring, migrating, assigning, or making available the management of your User Account, websites, applications, domains, email services, subscriptions, data, settings, billing status, or other Services to another Authorized Partner, to us directly, or to another service structure determined by us.

We may also contact you directly regarding your account or Services, request updated billing or account information, require you to accept updated or additional terms, change the party responsible for account management or support, continue the Services, limit the Services, suspend the Services, or terminate the Services where we determine that such action is necessary or appropriate.

17.5 No Guarantee of Same Commercial Terms After Transition

We do not guarantee that, following any transfer, migration, assignment, change of account management, or other transition under this section, the same pricing, billing terms, refund terms, support terms, account management arrangements, commercial terms, promotions, discounts, or additional benefits previously offered by an Authorized Partner will remain available.

Any unresolved payment, refund, support, service, or other commercial dispute between you and an Authorized Partner shall remain between you and that Authorized Partner, unless we expressly agree otherwise in writing.

17.6 Authorization to Share Information for Service Continuity

You authorize us to share, transfer, disclose, or make available account-related information, contact details, service information, domain information, email service information, billing status, subscription information, technical information, and other information reasonably required in connection with any transfer, migration, assignment, account management change, service continuity process, legal compliance process, or operational requirement under this section.

Such information may be shared with another Authorized Partner, Third-Party Provider, domain registrar, registry, payment processor, hosting provider, email provider, legal authority, or other relevant party where we determine that such sharing is necessary or appropriate for the purposes described above, subject to our Privacy Policy and applicable law.

17.7 No Claim Regarding Service Continuity Actions

You acknowledge and agree that any transfer, migration, assignment, continuation, suspension, limitation, termination, direct communication, change of account management, information sharing, or other action taken by us under this section is intended to protect the Platform, comply with legal, operational, payment, registrar, registry, security, or Third-Party Provider requirements, or maintain service continuity.

To the maximum extent permitted by law, you shall have no claim against us arising solely from such action, provided that we act in good faith and in accordance with these Terms and applicable law.

17.8 Authorized Partner Access and Account Actions

Your account or Services may be created, provided, configured, managed, billed, supported, or otherwise handled through an Authorized Partner or other approved commercial framework. You acknowledge that an Authorized Partner may have access to certain account settings, service settings, billing status, product information, technical information, and other account-related information as reasonably required to manage or provide the Services made available to you.

Any action taken through your account, by an account administrator, by an Authorized Partner managing your account, or by any person or party authorized to act in connection with your account, may affect your websites, applications, domains, email services, subscriptions, settings, data, content, or other Services. You are responsible for ensuring that any person or party managing your account is properly authorized by you.

17.9 Product Availability Through Authorized Partners

The Services, products, packages, features, upgrades, add-ons, pricing options, billing options, support options, and commercial arrangements made available to you may vary depending on the Authorized Partner or commercial framework through which your account or Services are provided.

We do not guarantee that every Service, product, feature, package, upgrade, add-on, promotion, discount, support option, billing option, or commercial arrangement available through the Platform will be available to every customer or through every Authorized Partner.

18. General

18.1 Transition of Rights

We may assign, transfer, subcontract, delegate, or otherwise transfer any of our rights or obligations under these Terms, in whole or in part, to an affiliate, successor, acquirer, service provider, infrastructure provider, or other third party.

You may not assign, transfer, delegate, or otherwise convey these Terms, your User Account, website, application, domain-related service, email service, AI Credits, subscriptions, or other Services without our prior written approval or unless such transfer is expressly made available through a transfer tool or procedure provided by us. Any permitted transfer may be subject to verification, payment status, technical limitations, third-party provider rules, domain registrar rules, and the transferee’s acceptance of these Terms.

18.2 Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, agents, service providers, licensors, partners, Authorized Partners, and account providers from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the Services; (b) your User Account, websites, applications, content, products, services, communications, transactions, or interactions with End-Users; (c) your violation of these Terms or any applicable law; (d) your infringement or alleged infringement of any third-party rights, including intellectual property, privacy, publicity, consumer protection, accessibility, or data protection rights; (e) your User Input, AI Output, use of AI Tools, or use or publication of any AI-generated or AI-assisted website, application, content, code, configuration, product, service, representation, or material; or (f) any claim arising from your relationship, transaction, communication, or dispute with any End-User or third party.

18.3 Hierarchical Precedence

These Terms, together with any policies, addenda, service terms, platform terms, privacy terms, data processing terms, payment terms, product terms, or other terms incorporated by reference, constitute the governing terms for your access to and use of the Platform and Services.

In the event of any inconsistency between these Terms and any incorporated terms, the more specific terms shall apply to the relevant Service, product, feature, or subject matter, unless expressly stated otherwise. No external or additional term may limit, override, or reduce any rights, protections, restrictions, service limitations, suspension rights, intellectual property rights, or limitations of liability granted to us under these Terms, unless expressly approved by us in writing.

18.4 Account Termination Discretion

We may terminate, suspend, restrict, block, remove, disable, or limit any User Account, website, application, domain-related service, email service, AI tool, subscription, content, feature, or other Service if we believe that you have violated these Terms, failed to complete payment, created legal or security risk, violated applicable law, violated third-party provider requirements, or otherwise used the Services in a manner that may harm the Platform, the Provider, users, End-Users, authorized account providers, third-party providers, or any third party.

Where we determine that immediate action is required due to abuse, fraud, spam, security risk, legal requirement, third-party provider requirement, payment issue, domain registrar requirement, or risk of harm, we may take such action without prior notice.

Domains shall be handled in accordance with Section 11 and applicable registrar, registry, ICANN, third-party provider, payment, and legal requirements.

18.5 Sanctions and Export Controls

You may not access, use, purchase, export, re-export, resell, make available, or otherwise provide the Services in violation of any applicable sanctions, export control laws, trade restrictions, embargoes, anti-terrorism laws, anti-money laundering laws, or other similar legal requirements.

You represent that you are not located in, organized under the laws of, ordinarily resident in, or acting on behalf of any country, territory, person, entity, or organization that is subject to applicable sanctions, embargoes, trade restrictions, or prohibited-party lists, unless such use is expressly permitted under applicable law and approved by us in writing.

You are responsible for ensuring that your use of the Services, your User Content, your End-Users, your customers, your transactions, your products or services, and any access you provide to the Platform comply with applicable sanctions and export control requirements.

We may suspend, restrict, block, terminate, refuse, or limit access to any account, Service, transaction, domain, email service, content, or activity if we believe that such action is required or appropriate for sanctions, export control, legal, regulatory, payment processor, third-party provider, or compliance reasons.

18.6 Changes to These Terms

We may update, amend, or replace these Terms of Use from time to time. The updated Terms will become effective when published on the Platform, made available through your account, or otherwise communicated through a method we determine, unless a later effective date is stated.

Where required by applicable law, or where we make a material change that materially affects your rights or obligations, we may provide reasonable prior notice through the Platform, your account, email, or another available communication method.

Changes required for legal, security, abuse-prevention, fraud-prevention, technical, operational, third-party provider, domain registrar, payment processor, or regulatory reasons may take effect immediately.

Your continued access to or use of the Services after the updated Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and, where applicable, disable renewal or cancel the affected Services before the updated Terms take effect.

18.7 Miscellaneous Legal Terms

These Terms, together with any policies, addenda, service terms, platform terms, privacy terms, data processing terms, payment terms, or other terms incorporated by reference, constitute the entire agreement between you and us with respect to the Platform and Services.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid, unlawful, or unenforceable provision shall be interpreted or replaced to the maximum extent permitted by law in a manner that best reflects its original intent.

Our failure or delay to enforce any provision of these Terms shall not constitute a waiver of such provision or of any other rights.

We shall not be liable for any delay, failure, interruption, restriction, suspension, or inability to perform resulting from events beyond our reasonable control, including natural disasters, fire, flood, war, terrorism, civil unrest, labor disputes, internet failures, power failures, cyberattacks, denial-of-service attacks, third-party provider failures, payment processor failures, domain registrar or registry actions, government actions, legal restrictions, sanctions, export control restrictions, or other events beyond our reasonable control.

Where these Terms are made available in more than one language, the English version shall prevail in the event of any inconsistency or conflict, unless mandatory applicable law requires otherwise.

18.8 Applicable Jurisdiction and Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Israel, without regard to conflict-of-law principles.

Subject to any mandatory provisions of applicable law, any dispute, claim, action, or proceeding arising out of or relating to these Terms, the Platform, the Services, your User Account, or your use of the Services shall be brought exclusively before the competent courts located in the Be'er Sheva district, Israel.

Nothing in this section shall prevent us from seeking injunctive, equitable, urgent, or protective relief in any competent jurisdiction where we determine that such action is necessary to protect the Platform, the Services, our rights, intellectual property, users, End-Users, Third-Party Providers, or any third party.